First line of response.
Loss adjuster helplines are proving increasingly popular with their insurer and broker clients as the first port of call for any policyholder in distress, so much so that the services on offer are becoming vital as a way of standing out from the crowd, says Lynn Rouse.
Over the last few years, it has become standard for the major loss adjusters to operate 24-hour helpline services and, in particular, centralise facilities to deal with out-of-hours crisis claimsOnly users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
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