News
FCA urges insurers to investigate claims experience following review
Insurers should do more to collect information from a range of sources throughout the claims process in order to better understand consumer experience, according to the Financial Conduct Authority.
Membership satisfaction highest since 2007, claims Broker Network
Broker Network has claimed satisfaction among members is at its highest level in seven years and that contentment among staff is also on the rise.
Axa tops Brokerbility's insurer service poll
Axa received the highest satisfaction score in Brokerbility’s biannual survey of insurer service standards.
BIBA Fever episode five: So long, and thanks for all the jellybeans
One week on from the close of the British Insurance Brokers’ Association conference in Manchester and Post reflects on the event in the final episode of Biba Fever 2014.
FCA review highlights satisfaction with household and travel insurance
The findings of the Financial Conduct Authority’s thematic review on household and travel insurance show 64% of policyholders were satisfied with the service they received.
Adrian Brown offloads £884k of RSA stock ahead of Gallagher move
RSA’s outgoing UK and Western Europe chief executive Adrian Brown has sold 180 000 RSA shares ahead of his departure to Gallagher.
Brokerslink splits EMEA region
Brokerslink has reorganised its Europe, Middle East and Africa trading area by splitting it into two separate regions - Europe, and Middle East and Africa.
Axa Assistance partners with Footman James in classic car deal
Axa Assistance has unveiled a new breakdown assistance product for classic car owners in partnership with Towergate-owned Footman James.
TT Club promotes Kempkens to claims director role
Transport, freight and logistics insurer the TT Club has promoted regional claims head Robert Kempkens to claims director, replacing the retiring Phil Nichols.
Saga lowers float price range
Saga has narrowed the price at which it will sell shares in an upcoming London Stock Exchange floatation, moving towards the lower end of the range.
Amlin sees UK GWP slide for Q1
Amlin has recorded drooping gross written premiums for its UK market business in the first quarter of 2012, while the insurer notched improved figures at a group level.
66 insurer CEOs commit to Geneva Association Climate Risk Statement
66 chief executives of the world’s leading insurers and reinsurers have confirmed their commitment to The Geneva Association’s Climate Risk Statement.
Gallagher subsidiary to become captive giant following HIM deal
Artex Risk Solutions has tied up its first acquisition outside of North America in the form of the specialist captive and insurance management arm of Guernsey-headquartered Heritage Group.
RSA ‘absolutely’ committed to UK motor despite axing 800 brokers
RSA has reaffirmed its commitment to the UK motor market in spite of its decision to sever ties with personal lines brokers where portfolios are dominated by the troubled business class.
Gill to lead Allianz's 'refreshed' Newcastle branch
Allianz Commercial has appointed former northern regional underwriting manager Mike Gill to head up its Newcastle office.
RSA cutting more than a third of personal motor brokers
RSA is to reduce the number of personal motor broker relationships by 35%, axing partnerships primarily led by motor cover.
Marsh appoints Bramall to head national corporate practice
Marsh has appointed David Bramall as head of placement within its national corporate practice.
Cyber fears top SME risk index
Small to medium sized businesses believe they are facing more risk than at any time since the first quarter of 2013, according to Zurich’s SME risk index.
Pool Re recruits Sir Brian Bender as NED
Sir Brian Bender has joined terrorism reinsurer Pool Re as a non-executive director.
Schemes growth targeted by One Broker following latest purchase
One Broker has set its sights bolstering its presence in the schemes arena following the acquisition of Cambridge-based N W Brown Insurance Brokers.
BMS sells £30m minority stake to PE investor
BMS Associates has sold a £30m ($50.7m) minority stake to private equity investor Capital Z in a bid to support expansion of both Lloyd's broker BMS and underwriting agency Pioneer.
Uswitch eyeballing London float
Price comparison site Uswitch is reportedly considering plans for a stock market float, after an August management buy out.
Insurers predict Riot Act rethink after Sony fire ruling in industry’s favour
Parliament ‘almost certain to change the law’ regarding consequential losses
Rivals set to swoop for Broker Network members as hunt for new CEO begins
Network-jumping between rivals tipped to increase as competition hots up