News
CII conference to examine how AI is reshaping insurance
“Artificial intelligence won’t replace your job, but someone who uses AI better than you will,” warns Artur Niemczewski, AI champion and former non-executive director of the Chartered Insurance Institute.
Rapid AI rollout tests insurers’ ability to prove real value
Without the right projects and processes, many artificial intelligence deployments in the insurance industry risk failing to deliver real benefits, a panel at today's (24 September) Defaqto conference has warned.
Defaqto CEO questions forecasts of AI-led insurance decisions
Defaqto CEO John Milliken has raised doubts over predictions that generative and agentic artificial intelligence will soon dominate how consumers choose general insurance products.
Insurtech investment flips from insurance entities to tech providers
Funding for insurtechs has shifted away from insurance entities to value chain enablers, according to research from McKinsey and Insurtech UK.
Ship fires fuelled by mis-declared cargo on the rise
The number of fires at sea caused by mis-declared or undeclared cargo is on the rise, according to Halliwell Forensics, a specialist forensic investigation firm tasked by loss adjusters and insurers with ascertaining the cause of blazes on ships.
DWF Law’s Paul Berry passes away
DWF Law partner, and Insurance Post's Claims and Fraud Achievement Award winner, Paul Berry has passed away.
Direct Commercial rolls out updated broker portal
Direct Commercial Limited has launched the next phase of its Broker Portal, which initially launched in November 2023.
Winners of British Insurance Technology Awards 2025 revealed
The winners of the second British Insurance Technology Awards were unveiled last night (23 September) at a The Brewery in London.
Thomas Carroll expands Bristol office
Thomas Carroll Group has added George Souroullas and Chris Howard to its Bristol team as account directors, Insurance Post can reveal.
Which? makes super-complaint against FCA over insurance failings
Which? has issued a super-complaint to the Financial Conduct Authority, accusing the regulator of failing to tackle persistent problems in the home and travel insurance markets.
Zego slashes net loss by £30m
Zego has reported a net loss of £4m for 2024, down from a £34m net loss in the previous year, Insurance Post can reveal.
Allianz UK uncovers £93m in insurance fraud
Allianz UK identified more than 15,800 fraudulent cases across personal, commercial and specialty lines, worth a total of £92.6m in the first half of 2025.
Marsh’s Fort slams ‘rigid’ insurance culture stifling ethnic talent rise
Shannan Fort, international cyber product leader at Marsh, argued insurance’s “rigid” culture is the challenge preventing racial inclusion in leadership.
Biba names new non-exec director to board
The British Insurance Brokers’ Association has named Iain Anderson, former chair and founder of H/Advisors Cicero, to its board as a non-executive director, Insurance Post can reveal.
Zurich capacity deal; Dual’s HNW partnership; Marsh’s CCO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Antares’s Thomas reveals secret to building underwriter belonging
James Thomas, head of specialty at Antares, highlighted key ways to foster belonging for underwriters on the 'Belonging through every chapter: supporting talent at every turn' panel at the Dive In festival.
FCA uncovers £200m of short-changing from motor insurers
More than 270,000 motorists are to receive a collective £200m in motor insurance compensation after the Financial Conduct Authority found some insurers had short-changed customers on stolen or written off vehicle claims.
Hold senior management to account so social mobility goals are met
Introducing social mobility targets into senior management responsibilities was a key takeaway from a Dive In panel debate.
SRG aims to hit £4bn GWP ‘post-2030’
Specialist Risk Group is aiming to hit £4bn in gross written premium ‘post-2030’, after hitting the £2bn mark in 2025, according to group CEO Warren Downey.
Protesters interrupt closing events of Dive In Festival
The plug was pulled on one of the final sessions of this year’s Dive In Festival on Thursday afternoon (18 September) after a climate change activist stepped onto the stage.
Penny Black’s Social Diary: Howden’s hike; Headlinemoney’s curry
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector’s social media posts.
ManyPets achieves profitability for the first time
Many Group, the parent company of ManyPets, has reported a profit of £6.25m for the year ending 31 March 2025, after posting a £33m loss in the previous year, Insurance Post can reveal.
Actress warns domestic abuse hits insurers’ profits
Actress Samantha Beckinsale has warned insurers that domestic abuse is directly impacting the industry by stripping victims of their financial independence and ability to maintain cover.
Jensten hopes Bain deal will remove ‘question mark’ around future
Rob Organ, CEO of Jensten Group, has told Insurance Post he hopes the firm’s recent acquisition by Bain Capital will remove any doubts over the business’s future.