News
Career Development: CILA praises loss adjuster’s training support
The Chartered Institute of Loss Adjusters has awarded the first training accreditation to Cunningham Lindsey for its professional qualifications training support scheme.
Insurers must increase touch points to overhaul negative customer perceptions
Insurers need to increase the frequency of their interactions with customers, be more transparent, and develop products consumers genuinely value if they are to overhaul negative customer experience ratings, according to industry insiders.
Career Development: Allianz welcomes students
Allianz has welcomed its second intake of students onto the newly created one-year placement scheme.
Career File: Greg Gladwell - Ex-Crawford boss resurfaces at Innovation Group
Former Crawford & Company UK and Ireland CEO Greg Gladwell has resurfaced at Innovation Group where he has taken on the role of UK property managing director.
Market Moves - 24 September 2015
Who has moved where in the world of insurance this week?
Turnover and profits increase in 2014 at Higos
Higos Holdings, the owner of broker Higos Insurance Services, has posted an increase in UK turnover and operating profits for 2014, according to documents filed at Companies House.
Lemans steps up as interim Ageas Retail Direct MD as Corfield departs
Ageas has named retail finance director Nick Lemans as interim managing director for Ageas Retail Direct following Peter Corfield’s decision to exit the role.
Generali appoints first graduate scheme winners
Generali has hired 20 young adults as part of its first Global Graduate Program.
Legal market consolidation tipped to continue despite insurers' concerns
Insurers' concerns over declining service levels are unlikely to quell an uptick in mergers and acquisitions activity in the insurance law market, as legal firms battle to obtain market share and establish more sustainable operating margins.
Argo Global hires senior underwriter for French push
Argo Global, the specialist European insurer and member of Argo Group, has appointed Gabriel Rodrigues as senior underwriter for professional lines, France.
RAC picks Hood Group to launch travel insurance product
The RAC has appointed affinity insurance provider Hood Group to launch its new travel insurance product.
Lloyd to lead AA’s insurance services following management restructure
The AA has reshuffled its management team as part of its transformation programme in a bid to increase focus on the customer and simplify management structures.
R&Q undertaking business review as H1 loss of £4.5m is recorded
Delays in legacy acquisitions, restructuring and investment costs in US services and a lower investment return have been blamed for a pre-tax loss of £4.5m at Randall & Quilter in the opening six months of 2015.
Whiplash fraudsters ordered to pay costs to Axa
A judge in Birmingham has thrown out a personal injury case after it was discovered that four individuals claiming to have suffered whiplash in a road traffic accident had never been in the vehicle in question.
IPT hike will increase ‘churn’ says AA boss as H1 revenue and trading Ebitda fall
The 58% increase in insurance premium tax to 9.5% from November is likely to increase churn in insurance and roadside assistance, according to AA executive chairman Bob Mackenzie.
Over half would only consider telematics policy with £100 plus premium saving
Saving money is still the biggest factor in people taking out telematics and data-based insurance motor policies, according to new research from Consumer Intelligence. Although for over half (55%) the saving would have to be over a £100 for them to…
Markel appoints China head
Markel has hired Hu Qianhai to lead its China operations.
Driverless cars concerns can be overcome, claim insurers
Concerns around the vulnerability of driverless car systems to hacking have merit but do not present an insurmountable obstacle to mainstream uptake, according to insurers involved in the development of autonomous vehicles.
Future bids expected for RSA as Zurich pulls plug on acquisition
RSA's appeal as an acquisition target has not been diminished by Zurich's decision to pull the plug on takeover talks, according to market analysts, who have nevertheless suggested that a future deal is unlikely to take place in the short term.
UK motor market value set to decline over coming years
The real value of motor insurance markets in the UK and Italy are likely to decline over the next few years, as emerging Asian markets continue rapid expansion, according to Finaccord.
L&G Kingswood staff vote for strike action over job cuts
Staff at Legal & General's Kingswood site in Surrey have voted in favour of strike action after 1700 jobs were put at risk following the company's decision to vacate the site by 2017.
Lloyd's cyber consortium launched by Beazley, Aspen and Brit
Beazley has joined forces with Lloyd’s syndicates managed by Aspen and Brit Global Specialty to launch the International Cyber Consortium.
Microinsurance and terrorism among top emerging risks opportunities for reinsurers
Aon Benfield has identified seven emerging risks it believes will provide reinsurers with business opportunities over the next five to 10 years.
Gallagher network Compass hits £645m GWP as 20 members join
Twenty brokers have joined Arthur J Gallagher's UK network Compass in the past six months taking the total gross written premium controlled by its members to £645m.