News
Homeserve expects 3% customer rise
Homeserve said it expected half year profits to be better than last year, and in line with expectations, claiming it had more than five million customers and 11.7 million policies.
Helphire board change over £29m error
Helphire board bosses have quit after shocking results saw pre-tax losses more than double to £34.1m.
Neave rebuts IFB ‘revolving door’ claims
Insurance Fraud Bureau chairman David Neave insists there is no “revolving door” problem at the industry anti-fraud co-ordinator, after Glen Marr announced he was stepping down from the director role after just over a year.
Rehabilitation First Awards 2011: Rehabilitation Initiative of the Year — Insurer
Judges applauded QBE’s initiative as “behaviour-changing stuff that makes a detailed case for rehabilitation at all levels”.
Internal fraud fight aided by recruitment changes
Technological advances and improved recruitment screening over the past three years have helped insurers tighten their grip on internal fraud, according to experts from two major insurers.
So, what exactly does a high net worth fraudster look like?
Arrogance, financial pressure and criminal activity are the major motivators of a high-net-worth fraudster, Sterling Insurance has revealed.
Market moves: Getting ready for the fourth quarter
Lloyd’s players were the most active recruiters this week as the insurance industry looks forward to the fourth quarter. A number of underwriters in the London Market made appointments, with a view to strengthening their teams. Moves among insurers…
Lloyd’s places syndicates under financial scrutiny
Lloyd’s has begun an intense examination of syndicates’ 2012 business plans, in a bid to weed out unprofitable underwriting risk.
Loss adjusters criticised by brokers for cost-cutting measures
Brokers have hit out at loss adjusters for desktopping claims and using inexperienced staff to cut costs.
Fraud: Advanced detection techniques responsible for recent fraud crackdown
Fraud investigators at major UK insurers have attributed the unprecedented number of high-profile fraudsters hauled before the courts over the past month to a more advanced industry-wide detection process.
ASIS boss targets top 50 with niche push
The managing director of an up-and-coming broker has set her sights on being in the top 50 within 10 years, by launching into a variety of “untapped niche markets”.
Bruce joins UK General in bid to boost growth of commercial lines
UK General has appointed Cathie Bruce to the newly created position of commercial managing director, hoping the new high-profile role will help mimic the success of Rural Insurance.
Rehabilitation First Awards 2011
Guests were welcomed to the Rehabilitation First Awards 2011 in the stylish surroundings of Le Meridien Piccadilly’s Oak Room by chair of the judging panel and editor of Post Lynn Rouse, who called on the industry to capitalise on the opportunity to…
Rehabilitation First Awards 2011: Case Manager of the Year
Five individuals were shortlisted for this award, having impressed the judges with their commitment to clients, innovative ways of working and persuasive case studies but Cath Townley inspired them the most.
Rehabilitation First Awards 2011: Rehabilitation Initiative of the Year — Provider
Amid a strong and diverse shortlist, one entry stood out due to the combined and pioneering efforts in delivering pre-claim early intervention for individuals with mental health problems.
Rehabilitation First Awards 2011: Outstanding Individual Achievement
Judges were simply overwhelmed by the number, range and content of the testimonials put forward in support of Carole Chantler as this year’s recipient of the Outstanding Individual Achievement award.
Online this week
The top ten stories from www.postonline.co.uk
Rehabilitation First Awards 2011: Rehabilitation Initiative of the Year — Claimant Solicitor
For this category, judges were looking for evidence of dedication to maximising injured client recovery, measurable results, how specific obstacles were overcome and evidence of collaborative working with defendant insurers. Irwin Mitchell’s entry stood…
Rehabilitation First Awards 2011: Young Achiever of the Year
With the judges looking for high-flying individuals under 30 who are exceeding their employer’s expectations, championing rehabilitation in the wider market and setting themselves out as the industry’s stars of tomorrow, four strong candidates emerged…
BIS 2011: Livingstone calls for more investment
Former Mayor of London Ken Livingstone has said the global economy is in the “greatest shift of economic power for 500 years” from America and the UK to Japan and Brazil.
BIS 2011: Insurance is damaging itself
Speaking to delegates at the British Insurance Summit about the challenges facing global insurance buyers, Julian James, CEO at Lockton Companies, said that we are living in tough economic times and that nobody has it easy at the moment.
BIS 2011: Mutually beneficial partnerships key to boosting industry social profile
Pinpointing a single organisation to emulate, if not a whole industry, could be the first step towards improving the social profile of the UK insurance community – and action must be taken at industry level not individually.
Xchanging obtains broker services control from Aon
Technology services provider Xchanging has gained full control of Xchanging Broker Services.
BIS 2011: Insurance is a “keystone” to a more prosperous society
Speaking to delegates at the British Insurance Summit about improving the social profile of the UK Insurance community, John Pollock, group board director at Legal & General Risk, said that insurers have a “once in a generational opportunity” to make a…