News
Weather forecast
Experts are increasingly concerned about extreme changes in weather patterns. But to be forewarned is to be forearmed and the insurance industry in particular must use all the means at its disposal to prepare itself for the coming storm, urges Professor…
Restoration that holds water
Disaster recovery techniques are improving all the time and as the flood waters from the latest liquid assault on Europe subside and the specialists get to work, adv-ances in restoration knowl-edge and drying techniques can make all the difference, says…
Exposed to the elements
As the changing climate leads to more and more flooding, storm damage and other natural disasters, the industry must focus on training its staff to ensure there is enough expertise within the sector to cope with the extra demands being placed on it,…
H2GO expands
Following the successful development of trailer-mounted drying machines, which claim to dry water-dam...
Putting risks on the map
As aerial mapping technology becomes more sophisticated, insurance companies are using these predictive tools in innovative ways to understand and price risk. Jonathan Swift examines the impact of this across the industry.
Flood plans need co-operation
The ABI has proposed a pro-active plan to address the problems associated with flooding. Dr Edzard Romaneessen calls for co-operation from the government.
A climate of change
This report is dedicated to the issue of weather-related losses, which not only have a devastating im...
PremierLine plans links with life company
Direct commercial insurer PremierLine plans to hook up with a life company, following a management bu...
Captive in line over closure
Initial indications are that London Underground's captive insurer in Guernsey could be left to pay fo...
Talking your customers' language
Insurers have moved towards plain English for personal lines policy documentation and are now looking at embracing new pricing methods and so-called lifestyle solutions, as Hugo Cranmore reports.
Biba dismisses IIB claims over FOS
The British Insurance Brokers' Association has rubbished concerns raised by the Institute of Insuranc...
What the papers said this week
The Times - Britain's biggest insurance companies are refusing life cover for thousands of troops and...
CILA seeks support from Treasury on claims protocol
The Chartered Institute of Loss Adjusters will this week call on the Treasury to support a proposed ...
The claims game
When it comes to claims handling, declarations of increased investment from the insurance industry to improve customer service are plentiful. But the continuing experience of flood victims remains one of disappointment and disillusion, as illustrated by…
Westminster to diversify as Santam takes control
Taxi and private hire car specialist Westminster could diversify into other motor insurance markets...
Through the internet maze with Richard Griffiths
The financial services e-standards body Origo's website is very easy to use and quite informative. It...
FraudScope seals UK distribution deal
Buckingham-based Fraud Management Solutions has signed a deal with Uplex to distribute the Australian...
People: trade body
Chartered Insurance Institute The Chartered Insurance Institute (CII) has appointed Tamsin Mills...
Paddick raises a storm
They say that calm comes before the storm and history repeats itself. Well both seem to have bee...
On dangerous ground
Shifting weather patterns are keeping subsidence specialists on their toes. But it is not just the unpredicatability of the climate that is threatening to send the ground sliding out from beneath adjusters feet. Gary Strong urges them — and the wider…
Relative success story
Its buyout of Ward Evans last year sees broker Giles well on its way to the global success that Nick and Chris Giles are seeking. The brothers talked to Richard Adams about their plans for the future.
Data reduces storm claims
Insurers' claims bills for storm-related damage have been cut by some 30% through the use of new data...
Defence of the realm?
As Britain is lashed by further elemental onslaughts, the issue of the government's plans for funding and management of coastal and flood defences has bobbed to the surface once more. Lynn Rouse examines the progress that has been made by the various…
Industry needs solid base
1+1+1=3. The wheel is still round. Uberrimae fides is relevant to our industry. Duncan Boyle (Post ...