Consumer Duty will be a success ‘when we stop talking about it’

Association of British Insurers’ annual conference 2024

According to a panel at the Association of British Insurers’ annual conference, the Financial Conduct Authority’s Consumer Duty has a way to go before it is considered a success.

Chaired by the ABI’s director of regulation Charlotte Clark, the panellists said that the FCA’s flagship reforms will only be considered a success when it is no longer considered a project and is

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