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Insurance Monitor: Past, present and future: Lloyd's, legacies and leaving lockdown

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In this month’s column, David Worsfold looks at insurance past, present and future in light of the pandemic and the recent Black Lives Matter protests.

The past: why do we need a Lloyd’s underwriting room?

Electronic placement works. That is one of the big success stories of the pandemic lockdown with legions of underwriters, brokers and their

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Hidden risks in insurers’ culture and misconduct data

Insurers are under growing regulatory pressure to treat non-financial misconduct as a core conduct risk, according to Loka Venkatramana from Pathlight Associates, who says they should use cultural and behavioural data with the same rigour as financial metrics to identify and address problems before they damage customers, staff or the market.

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