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Analysis: A changing investment climate

Melting earth global warming

Insurers are increasingly finding themselves under pressure on three fronts when it comes to climate change – as underwriters, as major investors and as large employers with their own substantial carbon footprints. That pressure is about to intensify.

The High-Level Expert Group on Sustainable Finance, established by the European Commission following the Paris climate change summit in December 2015, is due to deliver its final report on how to

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Hidden risks in insurers’ culture and misconduct data

Insurers are under growing regulatory pressure to treat non-financial misconduct as a core conduct risk, according to Loka Venkatramana from Pathlight Associates, who says they should use cultural and behavioural data with the same rigour as financial metrics to identify and address problems before they damage customers, staff or the market.

Why Which? submitted an insurance super-complaint

Rocio Concha, director of policy and advocacy at Which?, explains why the consumer watchdog launched an insurance super-complaint in response to persistent failures in claims handling and inadequate regulatory action and argues the system meant to protect customers urgently needs reform.

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