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Commercial

Get a life.

Just over a decade ago no-one wanted to offer term assurance. Now that's changed and the choices can be bewildering. Keith Sankey investigates.

The IT girls (and boys)

To guarantee access to the cutting edge of call centre technology, often the best option is to outsource to those who have it rather than investing in-house. Ruth Frost reports.

Staff on the move.

Staff at the Royal Exchange building, home to Guardian Insurance for 200 years, are set to be rehous...

Hard to crack.

Companies from a variety of sectors are queuing up at insurers' doors to offer their services as outsourcers. The trouble is, their enthusiasm is often not shared, or understood, by the insurance firms.

Perils of being a copycat.

The Association of British Insurers is trying to educate its members about the often-forgotten laws of copyright. Jonathan Leigh Hunt finds out when copyright becomes copy wrong.

L&G Quantum leap.

Legal & General has also gone live with the Quantum treasury management system from Global Informati...

It's their round.

Claims providers are moving to cash in as large corporate companies increasingly look to outsource their claims handling needs. Anthony Gould reports on some of the latest initiatives.

Football challenge.

Royal & Sun Alliance is recruiting brokers with fleet accounts to put their football talents to the ...

New call centre.

Hill House Hammond has launched a dedicated call centre in Bournemouth to provide a base for commerc...

Looking different.

Regulations on publicity were relaxed in the mid-80s for the legal profession, but as Alex Broad finds out, not everyone has got it quite right yet.

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