Commercial
Appointment at Axa.
Axa Sun Life has made Mark Hanson head of knowledge management, Andreas Wasmuht head of e-commerce a...
Brit confirmation.
Lloyd's insurance group Brit has confirmed speculation that it is planning to raise money in a bid t...
IT's not what you do ...
A call centre's success comes down to more than just a sum of its parts. The way technology is used to interface with customers is essential and many insurers are beginning to realise this, says Richard Adams.
Baggage handling.
Insurers are beginning to see the merits of outsourcing and many are entrusting their non-core activities to third parties. Shedding their excess baggage gives companies the flexibility to out-manoeuvre the competition, says Simon Threadgold.
Groupama on panel.
Groupama has been selected to join Abbey National's new online 'quote and buy' home insurance panel....
Barr returns to Heath.
Broker Heath Lambert Group has appointed Graham Barr as managing director of its UK broking division...
Xansa signs £10m Legal & General deal.
Legal & General has extended its relationship with business consulting and outsourcing company Xansa...
Online access.
Insurance specialist law firm Hill Dickinson is set to give online access to clients of information ...
Loss adjuster GAB Robins scoops award.
Loss adjuster GAB Robins has scooped "the most innovative new entrant" for its internet-based claims ...
e-business queries.
Research by iTx Marketing Services claims organisations implementing e-business are facing challenge...
Appointment at R L Davison & Co.
Specialist Lloyd's broker R L Davison & Co has appointed Richard Stiling as an account executive for...
Professionally simple website from Lincoln.
Through the internet maze with Richard Griffiths.
Easy to swallow.
Where the headaches of running an insurance company are concerned, the pain relief an outsourcing specialist can provide is essential - and the savings can be very welcome, says Lynn Rouse.
RSA is tight-lipped on £2bn rights issue.
Royal and Sun Alliance declined to comment on speculation it is to launch a £2bn rights issue today,...
Appointment at Green Flag Group.
Green Flag has expanded its affinity sales team by appointing Chris Knott as its new business develo...
Appointment at Groupama Insurances.
Groupama Insurances has appointed Neil Woodhouse as project implementation manager of its sales and ...
Next generation.
Risk software specialist Line International last week unveiled the next generation of its risk manag...
Lloyd's hit by fraud, again.
Tens of thousands of policyholders may have been duped into buying worthless cover for a range of pr...
Keeping your eye on the ball.
As insurers look to outsourcing companies to add value to their services, allowing them to beef up their core competencies, the fear is that in the third-party scrum, they will be unable to safeguard service levels or protect their brands. David Fanning…
JLT averts costly legal action
Broker Jardine Lloyd Thompson has come to an out of court agreement over its dispute with American de...
Appointment at Axa Sun Life.
Axa Sun Life has appointed Nina Glass and Duncan Mosely to senior positions within the company's bus...
Claims conference: click into the e-age.
Two one-day conferences presented back to back will together give the claims professional a complete...
Five-a-side cup-winners.
Twenty rain-soaked teams took part in Post Magazine's first charity five-a-side football tournament ...
Appointment at P&I Club.
Three members of the UK P&I Club have been elected to the board of directors. They are Adamantios Le...