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SME underinsurance: Protecting customer outcomes

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With 5.4 million SMEs in the UK, more can be done to enhance the claims service they receive

Insurers can use data to better inform brokers and their small to medium-sized enterprise clients about whether they have the relevant levels of coverage, so that in the event of a claim there should

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Frontier artificial intelligence is forcing insurers to rethink cyber risk as a continuous process of monitoring, prevention and resilience, rather than an annual exercise, according to Claud Bilbao, vice-president of underwriting and distribution at Cowbell Cyber Insurance.

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