Claims
TCF not up for discussion
Two out of five insurers have not yet incorporated treating customer fairly into their business stra...
Meeting fails to address major PI costs question
The recent meeting with the Ministry of Justice about personal injury claims reform was "constructiv...
First Assist strikes travel insurance deal with Sainsbury's
First Assist Insurance Services has signed a travel insurance partnership deal with Sainsbury’s Finance.
HCML completes rehabilitation standards
Rehabilitation provider Health and Case Management has completed its core professional case management standards.
Mike India 5 snap up Brownsword
David Brownsword, who sold his controlling interest in liability and fraud operation Brownsword to Capita in 2006, has joined nationwide investigators Mike India 5 as chief executive officer.
Questgates complies with MOJ recommendations
Questgates motor division has, during trials of a new IT system, proved it is able to comply with reforms recently recommended by the Ministry of Justice.
Willis and Glencairn detail new third-party wholesale business
Glencairn, Hilb Rogal & Hobbs´ London-based operation, and Willis Group Holdings have confirmed plans to create a new third-party wholesale brokerage business, following the expected completion of Willis´ planned combination with HRH before the end of…
NURS launches online health and safety training package
Norwich Union Risk Services has launched an online training package for brokers and businesses, cove...
Pick of the week
Reporters Alwynne Gwilt and Louise Meeson look at the major stories from the general insurance market...
Buncefield information case offers relief for insurers
West London Pipeline and Storage and United Kingdom Oil Pipelines v Total UK, Total Downstream UK and Hertfordshire Oil Storage and TAV Engineering and Motherwell Control Systems 2003 (Queen's Bench Division - 9 June 2008)
Fee arrangements not problematic
Much as we like being referred to as "the country's most powerful defendant lawyers", there seems to...
CILA looks to boost membership with charter rewrite
The Chartered Institute of Loss Adjusters' incoming president hopes that the introduction of its lon...
Keeping up the pace
Reservation of rights
Insurers target 65 suspects
A consortium of seven insurers has launched what is claimed to be the biggest ever civil fraud case ...
Tucker's progress
Incoming CILA president
What the papers said this week
Times Clive Cowdery, the insurance entrepreneur, has recruited John Tiner, the former head of t...
EC claims are dismissed
Spencer v Secretary of State for Work and Pensions; Moore v Secretary of State for Transport and Motor Insurers' Bureau (Court of Appeal - 1 July 2008)
Wall damage wrongly diagnosed as dangerous
Birmingham Development Company v Tyler (Court of Appeal - 24 July 2008)
Ticking all the wrong boxes
Hugh Price and Roger Flaxman pinpoint the pitfalls of only paying lip service to the crucial issue of client expectations
Poor advice claim rejected
Shore v Sedgwick Financial Services (Court of Appeal - 23 July 2008)
The ugly duckling
Rehabilitation: Case management
Weightmans bulks up claims contingent
Weightmans will launch a large loss and technical claims capability out of its London office.
Ace hires new head of international personal lines
Ace, the newly Switzerland-domiciled (re)insurer, said that it has appointed Douglas Reynolds as head of international personal lines and small-to-medium enterprise (SME) business.