Claims
View from the top: Brokers failing to reach next-gen HNW customers
A new generation of potential high net worth customers are not being reached by brokers, says Justin Gott.
A century after the Titanic sank, human error remains marine insurers’ biggest foe
The Titanic disaster left over 1500 dead and the industry facing a record payout.
Talking point: unlimited damages for late settlement of claims
The Law Commission's review of insurance contract law has proposed the introduction of unlimited damages for late settlement of claims. But what does the industry think?
In series Competitive edge: A ring of steel to combat fraud
Insurers must have systems in place to prevent fraud, but many have taken this to a higher level and are gaining a competitive edge over their peers.
Regulation: The dangers of duplication as the FSA splits into two
The Financial Services Authority has mimicked the forthcoming twin peak regulation model ahead of its implementation in 2013, but will it prepare the industry for change?
Glad to be a loss adjuster: Interview with Crawford CEO Greg Gladwell
To give Crawford & Company an advantage over its competition, chief executive Greg Gladwell is harking back to the glory days of loss adjusting, playing up its heritage and his own insurer pedigree
Brands and rebranding: What's in a name?
Many insurance firms overhaul their brands, but what impact does it have on their business?
In series Competitive edge: Tackling fraud with geographic intelligence
In the fight against fraud, geographic intelligence is a powerful weapon in any insurer's armoury.
Speeding motorists face insurance premium hike
Insurers increasingly likely to charge higher premiums after a motoring conviction according to research by AA Insurance.
Post magazine - 12 April 2012
The latest issue of Post is now available to subscribers as a digital and interactive e-book.
CIRC to tighten capital adequacy supervision
China's Insurance Regulatory Commission is to bolster its supervision of the insurance industry over the next few years to ensure that insurers are able to pay claims.
Insure the Box claims telematics cut young driver accidents by 40%
The use of telematics to encourage better driving had reduced young driver accidents by as much 40%, according to Insure the Box after an analysis of more than 300 million miles of driving data.
Cunningham Lindsey young gun wins CII award
Cunningham Lindsey assistant adjuster and major loss surveyor John Newnes has won the Cardiff Chartered Insurance Institute Young Achiever of the Year award.
Insurance Insight – top 10 stories
The top 10 most popular articles published on insuranceinsight.eu over the past seven days.
VFM gets its anti-fraud conversation management training accredited
Counter fraud firm VFM Services has had its New ERA 'conversation management' training programme that helps spot fraudulent insurance claims on the phone accredited by Portsmouth University.
Uniqa launches new motor products in Austria
Uniqa has launched a range of motor products in the Austrian market including a 'new car' product.
Indian regulator asked to help fix 'suicidal competition'
Indian Finance Minister Pranab Mukherjee has directed the Insurance Regulatory and Development Authority to suitably address the 'suicidal competition' among insurers as undercutting each other by offering policies at low premiums for a bigger market…
Barrister Fiona Neale moves to Hailsham
Clinical negligence and regulatory barrister Fiona Neale, pictured, is leaving 3 Serjeants' Inn to take up tenancy at Hailsham Chambers from 23 April.
Are you listening to your customer?
The perception in the insurance market is that all customers care about is price but, as Geoffrey Godding and John Cooper reveal, a recent survey highlighted that brand, financial security and insurer interaction are just as important.
Penny Black's Insurance Week
Penny hears the latest on the government's plans for the Olympic Games
Penny speed meets ... Simon Drew, chief executive, Inter Resolve
Being an insatiable socialite, Penny Black is always eager to probe the personalities behind the professional veneer of her industry friends. What better way to squeeze in and share as many intimate revelations as possible than her very own 'speed…
Market moves: Insurers lead Easter recruitment charge
As the industry heads into the Easter break, insurers are, once again, leading the way in the recruitment space.
Text pests: Is the MoJ failing to crack down on inbox invaders?
With the pressure on to act against text pests, this time last year the Ministry of Justice announced its intention to establish a working group to tackle the problem.
In Series Competitive Edge: Geographic intelligence offers a competitive edge
How do you gain an advantage in a crowded market? Recent research by Ordnance Survey revealed that one-third of underwriters feel threatened by a growing number of competitors entering the sector.