Claims
Airmic 2012: Reputation tops risk manager concerns
Almost half of Airmic members view reputational risk as their number one concern, research by the risk managers association has revealed.
Insurers to face 'significant' UK flood losses
The insurance industry is likely to suffer significant costs for affected properties in flooded areas, and household premiums could rise, Deloitte has predicted.
ILAA and CILA reconcile over training techniques
Bosses at the Chartered Institute of Loss Adjusters and the Independent Loss Adjusters Association have vowed to "build bridges" with a view to sharing training and education initiatives.
Broker Focus: Fraud - First line of defence
Insurers are often called to bear arms in the battle against fraud, but should brokers be doing more to defend the industry?
CHOs slam decision to refer motor market to Competition Commission
Credit hire operators have called for resources to be redirected to improving the Association of British Insurers-backed general terms of agreement rather than towards an investigation by the Competition Commission into the "dysfunctional" motor…
Telematics: Ready for the mainstream?
Telematics remains in its infancy, but many in the industry have high hopes for its growth. But is the technology ready to make the leap into the mainstream?
Interview: Airmic's Nicholas Bailey - Ready for the handover
After 15 years with Airmic, Nicholas Bailey is poised to become the new chairman, but how will he tackle buyers' concerns during his time in the hot seat?
LIC investigated over Rs10m death benefit scam
The Life Insurance Corporation of India is being investigated for alleged "serious financial irregularities" in a scheme designed to provide insurance for the country's rural poor.
Member governments renew catastrophe insurance policy with Caribbean risk pool
All 16 member governments of the Caribbean Catastrophe Risk Insurance Facility will renew their hurricane and earthquake insurance for 2012 to 2013.
Allianz issues top tips on keeping property safe during Jubilee weekend
Allianz Retail is advising brokers and customers on how to make sure their possessions and properties are secure during the Jubilee festivities.
Tenth of Brits clueless about home insurance cover, says L&G
Almost one in 10 people in the UK do not know what is covered by their home contents and building insurance policies.
Carmichaels rebranded as Argent
Specialist property adjuster Carmichaels has been rebranded as Argent Property Adjusters as part of parent company Parabis Group's integration of its loss adjusting businesses.
Apil applauds investigation into motor insurers' "grubby practices"
The Association of Personal Injury Lawyers has claimed that motor insurers have "finally been caught with their hands in the cookie jar" following the Office of Fair Trading decision to refer the sector to the Competition Commission.
ABI and Accident Exchange boss clash over 'scapegoating' of credit hirers
The director of general insurance at the Association of British Insurers and the chief executive of credit hirer Accident Exchange have exchanged heated emails after the ABI welcomed the Office of Fair Trading's decision to provisionally refer the motor…
ISA 2012: Insurers urged to sharpen up claims management processes
Rising claims recorded in Asia due to the Thailand floods and Japan earthquakes mean that optimising claims management is critical for insurers seeking to improve customer satisfaction.
Transport Select Committee backs credit hire Competition Commission investigation
The Transport Select Committee has welcomed the Office of Fair Trading's provisional decision to refer an investigation into credit hire and third-party repair to the Competition Commission.
Industry must work together to tackle motor insurance costs, says Mass chairwoman
The Motor Accident Solicitors Society has called the Office of Fair Trading report into the third-party vehicle repairs issue the "tip of the iceberg" with a Competition Commission investigation almost inevitable.
ABI welcomes OFT referral as GTA rate review leaves cost unchanged
The Association of British Insurers welcomed the Office of Fair Trading's decision to provisionally refer the study into vehicle repair services to the Competition Commission criticising the exaggerated costs insurers pay for credit hire cars.
Credit Hire Organisation boss discourages potentially costly Competition Commission investigation
The Credit Hire Organisation has said that referring the motor insurance study to the Competition Commission would be similar to using a "sledge hammer to crack a nut" and could cost millions of pounds to solve the "dysfunctional vehicle repair service"…
OFT to refer credit hire study to Competition Commission
The Office of Fair Trading has provisionally decided to refer the private motor insurance market study to the Competition Commission after finding that insurers were too "distracted" with lowering costs and pushing up rivals' premiums to provide…
Your say: Voucher scheme for whiplash
Wilson Carswell, medical director at Moving Minds, speaks out in favour of a 'care not cash' approach for whiplash victims.
Application fraud: Revving up rates
In an effort to bring down premiums, many drivers are telling 'white lies' on their application forms, compelling brokers to beef up their own fraud detection alongside insurers.
North of the border: Explosion prompts negligence test
In the recent case of ICL v Johnston Oils (2012) the question was this: when should the court apply the standard of care of the reasonable man, and when should it apply the professional negligence standard?
Opinion: No more 'softly softly' approach to reservation of rights
Reservation of rights as a default position can render it impossible for insureds to finalise annual results, says John Hurrell.