Claims
Rogue CMCs face thousands of pounds in fines
Rogue claims firms who bombard people with nuisance calls could face large fines under plans announced by Justice Minister Lord Faulks QC.
SSL recruits former Crawford fraud boss
Northampton-based SSL Loss Adjusting has recruited a former head of fraud from Crawford to helm its own anti crime operations.
Casserley demands transparency on resilience
Willis group chief executive Dominic Casserley has called on firms to publicly report on resilience against natural disasters alongside financial data.
Prince Charles issues rallying cry on climate change
The Prince of Wales has called on insurers and other financial services groups to join the debate on resilience and climate change ahead of the renewal of the Hyogo Protocol on disaster risk next year.
Editor's comment: What would Rob's mum want?
In 2004, my first year working for Post, the Boscastle Floods occurred and saw the two villages of Boscastle and Crackington Haven in Cornwall suffer extensive damage after flash floods caused by the huge amount of rain that fell over a small period.
SPB launches UK’s first walk-in mobile repairs
Affinity provider SPB Group has unveiled what it claims is the UK’s first insurance-approved mobile phone walk-in repair facility.
Davies’ London market director Keilty heads for Questgates
Davies’ Group Lloyd’s and London development director Tony Keilty is to depart the adjuster, Post can reveal.
BIA Countdown: 20 years of claims
As part of Post’s countdown to the 20th anniversary of the British Insurance Awards in July, we spoke to claims experts at firms that have experienced wins over the years, asking them how the industry has changed since the first BIAs in 1994.
ERAC Spotlight: Aiming Hire
Are technological advances and regulatory changes the answer to the insurance industry's problems with credit hire?
Davies support staff in consultation over Stoke move
Davies Group is in consultation with around 30 support staff over the relocation of their roles to the adjuster’s new Stoke-on-Trent office, Post can reveal.
Insurance Fraud Awards: Deadline approaching
With the deadline of this Friday (27 June) looming for the Insurance Fraud Awards, there is still time to be in the running to win one of these prestigious gongs.
ABI outlines Flood Re SME exclusion stance at Defra meeting
The Association of British Insurers reiterated its view there is no evidence SMEs have a problem accessing affordable flood cover at a meeting between government and representative organisations yesterday.
C-Suite - Insurer: Putting the brakes on whiplash
The industry must ensure it goes all out to discourage dishonest whiplash claims
North of the Border: A claims revolution approaches
The Scottish regime for costs – or expenses, for those of us living north of the border – has long been commendably straightforward.
Argo looks to Xchanging for claims role
Argo International has appointed Rashpal Rooprai as senior liability claims adjustor.
MSIG bosses call for heightened safety standards to counter cost of STFs
Business leaders and risk managers have been challenged to adopt safety standards beyond those legally required in a bid to reduce the £800m annual cost of slips, trips and falls in the UK.
Insurance contract complaints plummet but FS top spot retained
Consumer complaints on unfair insurance contracts have dropped by almost 75% for the year ending 31 March 2014, but the class still attracted more than any other class of financial services business for the fourth year in a row.
Quindell founder Terry passes top job to Fielding
Quindell founder Rob Terry, pictured, is to hand the group chief executive role to services division CEO Robert Fielding, with Terry retaining a position as chairman.
Audatex and HPI to provide joint claims solutions for insurers
Claims service provider Audatex and its sister company HPI, the vehicle provenance specialist, are to join forces to develop solutions for the insurance sector.
Ifed arrests 11 in national travel fraud bust
Eleven people have been arrested across the UK for submitting travel insurance claims thought to be fraudulent.
Motor price rises 'inevitable' as EY forecasts a return to loss-making in 2014
Motor insurance underwriting in 2014 will return to being a loss-making product after just one year in the black, according to EY’s annual UK motor insurance results seminar.
Vans targeted in one third of crash-for-cash claims
Light commercial vehicles have been involved in almost one third of collisions involving crash-for-cash fraud rings in the past 12 months, according to research from Hill Dickinson and anti-fraud firm APU.
Legal Update: Occupational Disease: Collins provides limitation law guidance
Lung cancer case provides helpful guidance that will assist defendants in occupational disease cases. Nick Pargeter and Malcolm Keen report
Flooding: The future of flooding
As the Statement of Principles nears expiry and with the imminent introduction of Flood Re, what does the future hold for flood cover?