Claims
Insurers prepare for increase in claims related to subsidence as hot weather continues
With the extreme weather yet again bringing temperatures above 30 degrees celsius to the UK, insurers could face subsidence losses of £5 to £10m.
Aviva posts reduction in GI operating profit as personal lines face challenging conditions
Aviva has seen a dip in operating profit from general insurance to £375m in the first half of the year, down from £420m in the same period last year.
Blog: Why insurers should take a new approach towards flood repairs
As climate change becomes more evident, and severe weather events occur more frequently, Adam Clarke, chief underwriting officer and executive champion for environmental, social and governance at Ageas UK, explains why insurers need to face this issue…
Insurers warned to 'stop relying on consumer data' as opportunistic fraud booms
The insurance industry has been warned to move away from data that is susceptible to manipulation, and to focus more on “accurate, trusted data” as it grapples with opportunistic fraud activity as the cost-of-living crisis increases pressures on the…
Government, insurers and FCA must provide clarity on BI furlough deductions if the courts cannot, says FSB
The Federation of Small Businesses has called for insurers, government and the Financial Conduct Authority to agree specific conditions for the deduction of government support from business interruption claims if ongoing litigation proves unable to give…
Wait, what? Consumers want to hear more from their insurers?
The global consumer insurance insights survey highlighted opportunities for insurers to fill the communication gap with consumers.
Imprisoned underwriter ordered to pay Axa XL £6.5m
A disgraced, imprisoned underwriter, who funnelled millions of pounds out of contracts with Axa XL has been ordered to pay £6.5m back to the insurer.
Nuventure’s product recall MGA intends to be permanent addition to the market and not a ‘disruptor’
Founder of product recall managing general agent Bluniche, said he wants the company to be a respected pillar of the recall market and not a “disruptor”.
Portal still needs bedding in, say MIB and Medco bosses as 115,000 claims await medical reports
With no apparent reason for delays in obtaining medical reports, Dominic Clayden, CEO of Motor Insurers’ Bureau and Martin Heskins, executive chair of Medco, suspect the portal needs more time to bed in.
Marine insurers call on manufacturers to make transportation of EVs safer
The UK’s Maritime and Coastguard Agency has published best practice guidance for the safe carriage and charging of electric vehicles on board ro-ro passenger ferries, however insurers believe it's on EV manufacturers to do more to make the EV’s safer to…
Mixed injuries working group aims to take a range of test cases to Court of Appeal ‘as quickly as possible’
As first instance judgments are starting to come through, Martin Saunders, Official Injury Claim’s portal head of service says the mixed injuries working group aims to take a range of test cases to Court of Appeal “as quickly as possible”.
Updated: Data Analysis - Insurer results directory H1 2022
Post tracks insurers' H1 2022 results including gross written premium and combined operating ratio.
Q&A: Roi Amir, Sprout.ai
Roi Amir has replaced Niels Thorne as CEO of Sprout.ai. He talks to Post about how his experience has shaped him to become an artificial intelligence leader, and how AI has the potential to unlock the future of insurance.
Involving all parties in the process can reduce the claims cost and duration: Allianz’ Rogers
With cost of materials and labour increasing, Allianz head of property claims says working with brokers and loss adjusters on claims can help make liability decisions quicker and keep the duration cycle and costs down.
Blame laid at the OIC portal for unexpected fall in PI motor claims since pandemic
Personal injury motor claims decreased despite more traffic since the pandemic, according to CRU figures, with blame being directed towards the government portal
Intelligence: Fanning the flames – what is causing the fires on containerships?
With more than 70 reported fires breaking out on containerships in the past five years, cargo fires are a priority concern for marine industry. Post investigates how these fires are starting, and what is being done to address this issue.
Biba targets a return to verbal communication with brokers to combat 'misunderstanding'
The British Insurance Brokers' Association wants insurers to bring verbal communication with brokers back to the claims process to "cut down the misunderstanding rate".
Allianz's Nick Hobbs on how insurance can provide stability in uncertain times
With the world becoming more uncertain and volatile with each passing week, Allianz chief distribution and regions officer Nick Hobbs outlines how the insurance industry can help, beginning with indexing inflating exposures and reconsidering indemnity…
Blog: Will class actions follow a US ruling and become the norm in the UK?
Class actions involving multiple parties and multimillion-dollar payouts have historically been confined to the US, but following a historic ruling in Merricks v Mastercard, Samantha Silver and Barnaby Winckler, partners specialising in product liability…
Greggs alleges 'hundreds, perhaps thousands' of separate losses in Zurich aggregation trial
The trial in the case of Greggs v Zurich drew to a close on Tuesday, in a shortened process which forwent opening statements and cross-examination of expert witnesses.
Wildfires in the UK highlight greater need for 'robust' property design, planning and construction
An increase in claims numbers are expected following the wildfires in the UK, but experts urge more preventative measures.
Arbitration could shorten the whiplash portal’s 175 day wait for settlements to ‘three to 10 days’
An arbitration service has claimed OIC delays could be shortened from six months to “three to 10 days” if parties are no longer allowed to play games.
Blog: Insurers and loss adjusters need data and tech-enabled cooperation
With general inflation sending costs through the roof and extreme weather causing claims surges more often, tight collaboration is absolutely crucial to handle claims – and technology and data can enable this, writes Eibhlin Swan, head of supply and…
LV's Martin Milliner on how to protect customers from fraud
Martin Milliner, claims director at LV General Insurance, outlines the amendments lawmakers should make to the Online Safety Bill to protect the public and raise awareness of cyber crime.