Claims
Blog: The case of Colin and Cuthbert the courtroom caterpillars
With Marks & Spencer throwing down the gauntlet to Aldi over its caterpillar cake, CFC intellectual property underwriter Kristian Kolsaker gives his take on the high-profile IP supermarket showdown.
FCA proposes insurer fee to recoup £7.5m of BI test case legal costs
The Financial Conduct Authority is looking to recover £7.5m of external legal costs through a business interruption insurance special fee levied on insurers.
Abacai has an 'opportunity to drive' insurtech consolidation but will not pay over the odds, says co-founder Hay
Private equity-backed digital insurance venture Abacai will not be a “consolidator for consolidation’s sake”, although it is inevitable that there will be activity in the insurtech space, one of its co-founders has told Insurance Post TV.
Blog: Loss adjusters and loss assessors face enhanced professional indemnity risk after BI test case verdict
Professional indemnity claims against loss adjusters are rare, and against loss assessors they are even rarer, but there is a cauldron brewing following the business interruption test case, Trafalgar Risk Management head of marketing Bill Lumley cautions.
Q&A: Bart Patrick, Duck Creek
Bart Partick, managing director for Europe at Duck Creek, tells Post about how old treacle-like tech systems are crippling the industry, the problems with updates and the need for insurers to adopt software-as-a-service. Along with assessing the rise of…
Zurich, QBE and Markerstudy discuss new whiplash portal on Post webinar
With just over a month to go until the new whiplash portal goes live, Insurance Post recently hosted a webinar to discuss how insurers are preparing for the change.
Q&A: Keoghs' Sarah Swan on how the Covid lockdown threatens an uptick in child abuse claims
Public Sector organisations are bracing themselves for future claims related to alleged failure to protect and failure to remove children from abusive environments during the Covid-19 lockdowns. Keoghs partner Sarah Swan spoke to Post about why abuse…
Blog: Aviation – gearing up for recovery
As airports and airlines turn their attentions towards restoring normal operations, they face some novel challenges, considers John Bayley, regional director for Europe & Russia at McLarens Aviation.
Data Analysis: Business interruption payment tracker - Claims payouts top £1.3bn
Post tracks test case related Covid-19 business interruption claims payouts according to Financial Conduct Authority figures.
Analysis: The Scottish redress Bill's waiver conundrum
Scotland's redress Bill was passed by the Scottish parliament in March and sets out a fresh way for residential care abuse survivors to access compensation. But attempts to involve insurers and encourage organisations to contribute have left it with a…
Ghost broking investigations accounting for quarter of IFB cases
The number of ghost broking investigations has doubled since 2016, Stephen Dalton, head of intelligence and investigations at the Insurance Fraud Bureau, told Post.
Bupa’s Sheldon Kenton on travelling less for business but for longer – a growing global healthcare need
Sheldon Kenton, CEO at Bupa Global, examines the challenges of adapting to the changing needs of a more global workforce with businesses having to consider offering more extensive global health cover for senior leaders.
Intelligence: EU Trading - Doing business in Europe
With no post-Brexit equivalence or passporting regime available to UK brokers, they have had to explore other avenues to continue to trade across the European Union. David Worsfold explores the options open to intermediaries and the benefits they can…
Contractor payouts 'uncertain' in liquidation of ex-SSL directors' firm Artemis Recoveries
Claims business Artemis Recoveries, which entered liquidation in 2019 and had the same director team as failed SSL Claims, is likely to owe more than £527,000 to creditors and £145,000 to HMRC with the recovery prospects "uncertain", its liquidators have…
Blog: How technology will help insurers shift the claims experience for customers
Amy Brettell, Zurich head of customer, UK claims, considers the evolving role of technology in claims handling.
HDI Global Specialty files legal case against Arron Banks' Legal Protection Group
HDI Global Specialty has filed a case at the High Court seeking a declaration from Legal Protection Group that their run-off agreement has ended.
Lawyers appointed as Tokio Marine Kiln faces BI group action lawsuit spearheaded by Marco Pierre White business
Tokio Marine Kiln is facing a group action lawsuit from businesses in the hospitality sector, including Marco Pierre White's Black and White Hospitality, that claim their policies provide cover for losses suffered during last spring’s Covid-19 lockdown.
Editor’s Comment: We are not in the same boat
As the anniversary of the first national lockdown where Prime Minster Boris Johnson told us to “stay at home” on 23 March 2020 came around Post spoke to host of insurance workers – the home-schooling parent, the mental health expert, the medical…
Uber insurance boss joins insurtech as European head as it gears up for Series A raise
The former head of insurance for EMEA at Uber, Russell Corbould-Warren, has swapped the ride share giant for insurtech Collective citing the growth of on-demand employment platforms as a key factor for his move.
'Me Too' moment for education could lead to claims on schools' liability policies
A ‘Me Too’ moment in the education sector could lead to claims against schools that trigger insurance coverage, a specialist abuse lawyer has told Post.
Allianz’s Stephanie Smith on being prepared for operational resilience
Stephanie Smith, chief operating officer at Allianz Insurance, assesses how the focus on operational resilience has taken old school business continuity planning and added helpful and important extras.
Blog: Choice will drive hybrid model for claims assessment visits post-pandemic
High-net-worth adjusting will move to a hybrid model of physical and virtual claims assessments post Covid-19, says Mark Pierce, Criterion operations director.
Blog: Tech partnerships help predict and prevent not just repair and replace
Technology is changing the way insurers can access claims data and partnerships that harness this technology offer the potential to significantly improve customer experience and shift insurers' traditional focus of repair and replace onto a more…
Blog: Brexit set to drive up escape of water claims costs
Many will have breathed a sigh a relief when the government finally agreed a trade deal with the European Union at the turn of the year. However, a few months on, the cost implications for escape of water claims are now becoming clear, argues Yuling Kao…