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Claims

In Series: Claims: A moral dilemma

The industry is split over the ethics of subrogation. Will Competition Commission intervention resolve the situation once and for all, or can insurers find their own solution through bilateral agreements?

Editor's comment: A fork in the road

In 2008 when Aviva (then Norwich Union) shelved its pay‑as‑you‑drive model due to “poor take-up” after only two years in the open market, it appeared that the product had fallen at the first hurdle.

NFDA meets MP Evans about claims management companies

The National Franchised Dealers Association has aired its concerns about claims management companies’ behaviour in light of payment protection insurance mis-selling scandal to the chair of the All Party Parliamentary Group for Insurance and Financial…

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