Claims
Arson: No smoke without fire
While fire risk has dropped considerably over the past decade, almost half the £1bn paid out in fire claims each year is as a result of deliberate acts. So what can be done to reduce the losses caused by arson?
New Zealand Earthquakes: Kiwi crisis
New Zealand insurers were exposed to intense pressure following the devastating earthquakes in Canterbury in 2010 and 2011. Post investigates the lessons learned from these events for insurers in both New Zealand and the UK
North of the Border: No balance on bereavement awards
Two appeal cases have highlighted the inconsistencies between fatal claims awards
Laspo benefits questioned as industry rallies behind Aviva whiplash proposals
Insurers have backed Aviva's proposals to reduce the volume and cost of whiplash claims against a backdrop of criticism around the effectiveness of the government's civil justice reforms and aggressive tactics by third parties.
Brokerbility next to pilot Axa claims tool
A web-based claims tracking tool for brokers is entering its second pilot phase with members of the Brokerbility network with a wide release planned for the second quarter of this year.
Insurers fear 'floodgates' will open if scope for psychiatric claims is widened
Insurers have expressed concern that Association of Personal Injury Lawyers proposals to broaden the scope of who is able to lodge a claim for psychiatric harm could “open the floodgates” to spurious claims.
Davies promotes Kearney to group role
Davies Group liability director Suzanne Kearney has been promoted to a group-level role responsible for developing UK-wide broker nominations.
Vanuatu rocked by "monster" cyclone
Category 5 Cyclone Pam has left devastation in the Pacific island country of Vanuatu.
Cyclone Marcia claims rise above A$400m
Claims from Cyclone Marcia in Queensland have risen above A$400m (£207m).
ICO raids call centre making millions of daily PPI calls
The Information Commissioner's Office has raided a call centre in Hove thought to be responsible for making millions of nuisance calls about payment protection insurance and debt management.
Jelf buys claims firm Hamilton Bond Group
Jelf has acquired Worcester-based claims consultant Hamilton Bond Group with CEO Alex Alway citing the purchase as a response to challenges imposed on brokers under the Insurance Act.
Government moves to £1m per claim limit in draft riot bill
Government has proposed a £1m per claim limit for riot claims in the draft Riot Compensation Bill published today.
Former Watchdog presenter to head recall review
Broadcaster and consumer campaigner Lynn Faulds Wood will lead a review of the UK’s system for the recall of unsafe products, Consumer Affairs Minister Jo Swinson announced today.
Aviva bolsters whiplash fight with new proposals
Aviva has developed six recommendations for reducing the number of whiplash claims to help lower the cost of motor insurance for "fed up" customers.
Esure tipped to wrestle market share from rivals once rates rise
Esure can win customers from “less efficient UK motor insurers” once motor pricing picks up, according to a report by Berenberg, which has backed the insurer's long-term prospects.
Blog: Fundamentally for the good
Nick Parsons looks at whether or not concerns around section 57 of the Criminal Justice and Courts Bill were justified.
Seven law firms selected following NFU legal panel reshuffle
NFU Mutual has named a revised seven-strong legal panel to provide its claims and related legal services in England and Wales following a review and tender process.
Roundtable - Insurance Act: Facing up to the challenges ahead
Having been granted Royal Assent last month, the replacement for the Marine Insurance Act 1906 will come into force in August 2016. How will the industry cope with adapting to the reforms?
Legal update - The cyber race: the elephant in the room
Andrew Schutte and Andrew Hill say a structured approach is essential to limit aggregation exposure
Policy Excess launches flood excess offering
Policy Excess has launched a flood insurance product allowing householders and landlords to insure their excess.
C-Suite - Insurer: Time to hear deafness reform ideas
Changes are needed to make genuine industrial deafness claims quicker and easier to settle
Pen signs property claims outsourcing deal with RDG
Doncaster-based Ryan Direct Group will handle a proportion of Arthur J Gallagher managing general agent brand Pen Underwriting’s property claims after agreeing a collaborative claims management model.
Blog: Surveyors' duty of care - recent decisions from the courts
Over the past year, the courts have handed down a number of judgments providing guidance about when a surveyor will owe a duty of care, and what the extent of that duty will be.
Marcia claims cost IAG over A$60m
Insurance Australia Group has received around 3500 claims for damage caused by Cyclone Marcia.