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Claims

Ferma backs law directive

Good risk management and internal control systems help companies go "faster, further and more safely" and businesses should not be afraid of the 8th European Company Law Directive.

French insurance market faces innovation challenge

The French insurance market is complex due to its legal and competition structure, as well as the ways and customs of the French themselves. However, as Jean-Pierre Menanteau explains, if insurers take customer service and innovation seriously they can…

French insurance market faces innovation challenge

The French insurance market is complex due to its legal and competition structure, as well as the ways and customs of the French themselves. However, as Jean-Pierre Menanteau explains, if insurers take customer service and innovation seriously they can…

RSA improves arson risk model

RSA has replaced its geographic risk assessment tool with a model that aims to more accurately determine the risk of arson for individual commercial and residential properties.

Charles Taylor wins LMA contract

Charles Taylor Insurance Services and Xchanging Claims Service have been selected by the Lloyd’s Market Association to provide claims services to address non-moving claims on behalf of managing agents.

Third-party fraud outside review scope

Law commissioner David Hertzell conceded the current ability for fraudulent third parties to only lose the dishonest part of their claim — rather than having to forfeit the whole — is "quite generous", but stressed this issue lies outside the scope of…

Mediation myth debunked by settlement successes

New figures prove that personal injury cases — often cited as the exception to the rule — can be successfully mediated. Statistics from specialist not-for-profit organisation Trust Mediation reveal that, out of 33 PI cases handled between January and…

New members strengthen advisory council

The prospect of problematic personal injury cases being resolved by mediation has been bolstered by the backing of two industry heavyweights. Representatives from insurer Aviva and personal injury solicitors Thompsons are among the latest to join Trust…

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