Claims
RIIG announces “marked improvement” in turnover
Claims management firm Resources in Insurance Group has announced that it will see an improvement in turnover and group profit for the first quarter 2011.
Chartis to hand fraud file to police
Chartis has issued instructions for a file to be handed to police relating to a £200 000 motor insurance fraud case.
GAB agrees Dutch partnership
GAB Robins has announced a strategic partnership with Dutch adjuster Context.
GAB agrees Dutch partnership
GAB Robins has announced a strategic partnership with Dutch adjuster Context.
E-business: Five insurers set for direct mobile launches by 2012
The future is bright for mobile technology as it becomes an increasingly important distribution channel for insurance products and services, according to Swiftcover head of innovation Ambarish Mitra.
Disease claims - occupational voice loss
Occupational voice loss is becoming a growing hazard, partly due to the rise in call centres. Paula Jefferson and Rachel Barbenel examine recent case outcomes and advise on avoiding and defending claims.
News analysis - Jackson: getting the personal injury balance right
Plans to abolish the recovery of success fees and ATE premiums mean the balance between claimants and defendants should be redressed. Andrew Parker analyses the immediate and long-term effects of Ken Clarke's announcement.
Disease claims - HAVS: getting to grips with HAVS
The effect of vibration on the human body has been the subject of debate for more than 100 years, and research is raising new questions over whether vibration to the hand can cause symptoms in the elbow, upper arm or shoulder. Simon Matthews explores the…
Rehabilitation - state of the market: making great leaps in rehab
As the seventh annual Rehabilitation First Awards get underway, Lynn Rouse speaks to previous winners of the outstanding individual achievement award, in the first of a series of reflections on the UK rehabilitation market.
Post history - 10 years ago: Government issues stark EL warning
Looking through Post’s back catalogue paints a unique picture of more than 150 years of insurance news, as this article from 10 years ago reveals.
E-business: Insurers should track customers via social media
The insurance industry needs to expand its use of social media beyond marketing and into claims, fraud and risk ratings, CFC Underwriting's business development manager has claimed.
FSB backs call for SME pay priority
The Federation of Small Businesses has backed a call by Lorega for insurers to fast-track SME claim payments to help prevent smaller firms and one-man bands going out of business.
Disease claims - ELTO: location, location, location
Difficulties inherent in identifying the relevant insurer in a long-tail disease claim led to the creation of the Employers' Liability Tracing Office. Anne Griffiths and Alan Hunter explain what is needed to make it work.
Interview - Michael Walter & Edward Maddison: Engaging the next generation
Lynn Rouse talks to ASL's Michael Walter and Edward Maddison about expanding horizons, operational expertise and engaging the firm's next generation.
Postbox: industry needs government help on fraud
The landmark civil judgment in the case of Israr Hussain Shah, as reported in Post over the past fortnight, highlights a worrying issue for the industry.
Aggregators join ABI and Biba in fraud fight
Aggregators have joined forces with the Association of British Insurers and British Insurance Brokers' Association to publish new guidance on online application fraud.
Exclusive partnership deal struck for fraud investigation
Cunningham Lindsey and The Surveillance Group have signed a partnership agreement in a bid to create a market-leading fraud investigation unit.
Call made for portal time extensions on EL and PL
The timeframes laid down for insurers to comply with the terms of the fast-track electronic claims portal may have to be modified if the process is to be extended to employers' liability and public liability claims.
E-business: Customer reviews to play bigger retail role
The insurance industry must prepare for the growing influence of customer reviews in the retail market having a knock-on effect in insurance.
Litigation fears in wake of NZ quake
The New Zealand earthquakes in September 2010 and February 2011 have left some brokers and insurers at risk of litigation, the chief executive of Cunningham Lindsey's New Zealand operation has warned.
Post history - five years ago: RSA rehab pilot 'strips out lawyers'
Looking through Post’s back catalogue paints a unique picture of more than 150 years of insurance news, as this article from five years ago reveals.
Penny Black's insurance week
It is always heartening to see people battling adversity, and those in New Zealand have had it bad over the past six months.
Post magazine – 7 April 2011
The latest issue of Post magazine is now available to subscribers as a digital and interactive e-book.
Aston Scott extends partnership with Broker Assistance
National broker Aston Scott and motor claims specialist Broker Assistance have agreed an extended partnership programme to provide claims handling service, for Aston Scott’s motor client portfolio.