Claims
Crash for cash fraudsters jailed after fabricating accident
Three crash for cash fraudsters have pleaded guilty to fraud by false representation following an Insurance Fraud Enforcement Department investigation.
Repair firm feared to be hacked for personal accident data
Personal accident data has allegedly been hacked from a nationwide bodyshop firm and used by claimant solicitors to drum up business.
Nexus's Colin Thompson on claims and the virtual insurer
Claims are the insurance shop window but are insurers really using them as differentiator they should, asks Colin Thompson, founder and executive chairman of Nexus.
Competition watchdog investigates Solera over Autodata takeover
The competition watchdog is conducting an investigation into Solera’s acquisition of Autodata.
Why and how cross-selling works for microinsurance
Cross-selling is a great way to distribute microinsurance, as illustrated in Africa, where some farming insurance programmes are also experimenting with new ways to pay out claims, write Tom Johansmeyer, assistant vice-president at Verisk Insurance…
Claims Club Blog: Service, travellers, and the new British export
BLM's Terry Renouf sums up the last Claims Club meeting where tackling supply chain issues, talking about artificial intelligence and applying gig economy opportunities made the headlines.
Live blog: Motor Insurance World 2017
Post's Motor Insurance World, as it happened.
Tragic hero of Manchester bombing was Aviva employee
One of the victims of the Manchester terrorist attack, Kelly Brewster, was an employee of Aviva, it has emerged.
Zurich and Axa close Manchester branches for the day following terror attack
Zurich and Axa have closed their Manchester branches following last night’s terrorist attack on Manchester Arena.
Pool Re will respond to Manchester attack as ‘quickly as possible’
Pool Re will work with its members to resolve any claim arising from the suicide bomb attack in Manchester, the terrorism reinsurance fund has said.
ABI in talks with the ICO to set up anonymised cyber incident platform
In response to the Wanna Cry ransomware attack, the Association of British Insurers has reiterated its calls for an anonymised cyber incident database once the General Data Protection Regulation comes into effect.
Perils lifts storm Thomas loss
Natcat expert Perils has given its second loss estimate for windstorm Thomas, also known as Doris, which affected Belgium, Germany, Holland and the UK on 23 and 24 February.
Mass's Simon Stanfield on the whiplash opportunity
The delay in whiplash reform should not be wasted, says Simon Stanfield, chair of the Motor Accident Solicitors Society, urging all parties to grasp the opportunity.
22 dead after explosion at Manchester concert
At least 22 people have been killed and 59 injured after an explosion at Manchester Arena last night.
Blog: Connected homes should get cheaper premiums
Connected devices could help household insurers offer cheaper premiums to responsible homeowners, says Craig Foster, managing director of Homeserve Labs.
This Week: Menace, manifestos and managing general agents
There is a menace in my house in the form of water. First it caused problems in my kitchen (as many of you will remember) and now it's found its way out of the bathroom.
Conservative manifesto could lead to reversal of discount rate decision says Apil
The reintroduction of whiplash reform if the Conservatives win the election could come with a reversal of the discount rate, the Association of Professional Injury Lawyers has warned.
Blog: Driverless cars are just three chicanes away
Before driverless cars take to the road, the public needs to be reassured about their safety and cyber risks need to be mitigated, write Deloitte partners Gurpreet Johal and Nigel Walsh. But once liability is clarified, insurers stand to benefit.
Lexis Nexis brings motor claims loss predictor to market
Data analytics firm Lexis Nexis have developed a new predictor of motor claims loss.
Development of Medco platform stalled by election
The development of the Medco platform is being stalled by the shelved whiplash consultation and the general election.
Ageas to use AI tech in motor claims handling
Ageas will use Artificial Intelligence in its motor claims handling, using software to assess damage based on pictures.
Running off captives in Luxembourg: How to recover the equalisation reserve
A treasure awaits those holding the keys for unlocking Luxembourg’s main assets within the insurance industry. According to the regulator’s latest annual report, reinsurers have built up €9.3bn (£7.8bn) in equalisation reserves in the country.
No plans to reopen legal challenge against shuttered North Korean insurer
A long-running legal dispute between North Korea’s state-run insurance firm and a group of reinsurers will not be reopened, even as the insurer’s assets were frozen by the UK government.
Blog: Insurers need to invest in handling subsidence claims
Insurers may not be saving that much money by cutting back on subsidence claims handling, notes Nick Turner, professional services director at Claims Consortium Group, arguing that triage and on-site inspections can help provide a smooth service and…