Claims
Claims team consolidation puts 70 Allianz jobs at risk
Around 70 Allianz staff could lose their jobs as the insurer moves to consolidate its property claims teams.
Ogden rate cut adds up to £1.72bn bill for insurers
Insurers have so far been hit with £1.72bn bill from the Ogden rate cut, with the full impact still to come.
Interview: Robin Smith, We Go Look
Jonathan Swift speaks to We Go Look CEO and co-founder Robin Smith about building an on-demand business that handles insurance claims and why the Crawford & Co acquisition means she has more time now for the "fun stuff"
We need to talk about fire claims
With concerns growing about the coordination of the many parties involved in investigating major fire claims, a roundtable recently brought together insurers, adjusters, forensic investigators and fire service chiefs. As they discussed the many…
Thailand considers compulsory travel insurance
Thailand's government is considering introducing compulsory travel insurance for all tourists following a series of serious incidents.
Calamp introduces automated accident response service to improve claims handling
Telematics software provider, Calamp, has developed a vehicle risk management service to provide insurers with automated accident reconstruction and predictive vehicle damage assessment.
Roundtable: Digital is an attitude
Being a digital insurer isn’t about the aptitude but the attitude. This was the conclusion of a roundtable I chaired recently for Post, in conjunction with SSP.
BLM Law to use machine learning and data analytics to predict outcome of claims litigation
BLM law firm has successfully put together a data analytics platform led by Artificial Intelligence in order to help predict the result of litigation that could arise from claims.
Caytons Law offers new service to assist with cyber claims
Caytons Law has developed a claims process service for its insurer clients that offer cyber policies in order to correctly map risk and settle claims appropriately.
Insurers expecting ransomware claims to increase following Wanna Cry hack
Cyber attacks carried out with ransomware are becoming more common with the number of ransomware claims rising to 22.4% in 2017, CFC Underwriting has said.
AIG's Anthony Baldwin on claims, actually
Technology and innovation are important to the insurance sector but Anthony Baldwin, CEO of AIG, says while concentrating on these insurers must not lose sight of what is important to the customer: the claim.
Singapore's NTUC teams up with IBM to use AI for claims
Singapore insurer NTUC Income has agreed to use IBM's capabilities to help automate hospital claims.
This Month in Post: General election, summer holidays and expert opinions
With another General Election looming, the insurance industry will likely be holding its breath on what the incoming government will make of the insurance premium tax, the Ogden rate and whiplash reform.
Lemonade increases customer base by 43% eight months after its launch
Lemonade has grown its customer base by 43%, eight months since its launch in America, beating its annual target.
Gallagher Bassett acquires Strata Solicitors
Gallagher Bassett has acquired Strata Solicitors as the third-party administrator continues to bolster its size and offering in the United Kingdom.
Insurers in row with BA over bill for cancellation expenses
Insurers have hit out at British Airways for encouraging customers to claim on their travel insurance for ‘disruption expenses’ caused from the recent IT outage.
2017 Post Claims Awards: Full list of winners
Covea notched up two team wins and NFU Mutual chief claims manager Matthew Scott (above) took home the Achievement Award at the Post Claims Awards last night at the Sheraton Park Lane, London.
Blog: Empowering customers through digitisation
Insurtech has arrived. There are daily headlines speculating how the technological revolution will impact the insurance industry and there’s no question that it will. In the second blog of this four-part series, Rachel Riley, managing director of global…
Manila casino attack has "doubtful" links to terrorism, says Philippines police
A deadly attack in casino Resorts World Manila has left many dead and injured.
Suncorp adopts AI for claims
Brisbane-headquartered insurer Suncorp is using artificial intelligence to help it create self-service claims for at fault car crashes.
Ageas claims employee jailed for fraud
An Ageas employee has been jailed for three years and four months for defrauding his employer out of £271,489 in order to finance his gambling habit.
Insurers ‘will need to assess’ safety of driverless cars handover systems
Driverless car manufacturers should consider installing ‘phased handover’ functions to minimise the disruption when vehicles switch from autonomous to manual driving.
How insurers can protect themselves against cyber threats
In the current cyber insecurity, insurers need to review their management structure and their risk processes to protect their data and their customer’s data, say Matteo Coppola and Ofir Eyal, partners at the Boston Consulting Group.
In Depth: The GDPR time bomb
The implementation date of the General Data Protection Regulation is less than a year off but the industry’s attention is elsewhere, with issues like Brexit, the General Election and the discount rate looming large on the horizon