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Claims

RDT customer service tool

RDT has developed a software package that aims to help insurance claims departments tackle customer complaints more efficiently.

Loss adjusters survey

Are your contracted loss adjusters up to scratch, or could you be getting better performance elsewhere? With your help, Post's sister industry insight unit, Insurance 360, is going to find out.

RIIG share issue

Resources in Insurance Group, the provider of claims management and consultancy solutions to the UK insurance sector, has raised £190 000 with the placing of 44 444 444 new ordinary shares of 0.1 pence each.

Environmental liability: Grasping the impact

Despite it providing the potential for conflict, Mike Marston asks why brokers have failed to fully understand the implications of the Environmental Damage (Prevention and Remediation) Regulations 2009.

Start-up seeks to aid genuine claims validation

An initiative that aims to help claims handlers make faster, informed decisions to validate a claim or pass it on for further investigation, has been launched by Stuart Dennis, chief executive of fraud management company TCF Corporate.

Isis move creates 40 jobs

Validation and fulfilment firm Isis Claims Solutions is set to move to a new office as it looks to grow its headcount.

Insurance Fraud Awards

The second annual Insurance Fraud Awards will be held on 21 October at the Grand Connaught Rooms, London, to recognise the industry's continued efforts to tackle fraud and encourage the spread of best practice and excellence across the sector.

AM Best downgrades BP captive

AM Best has downgraded the financial strength rating (FSR) of Jupiter Insurance (Guernsey) from A (Excellent) from A+ (Superior) and issuer credit rating (ICR) to “a” from “aa-”).

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