Claims
Marsh and AGCS provide quick access to claims' funds
March and Allianz Global Corporate & Specialty have committed to provide rapid access to working funds for the joint clients in the event of a major claim.
Axa’s whiplash proposals attacked for being ‘expensive and unnecessary’
French methods of using X-rays and MRI scans slammed by claimant bodies.
Editor's comment: A fork in the road
In 2008 when Aviva (then Norwich Union) shelved its pay‑as‑you‑drive model due to “poor take-up” after only two years in the open market, it appeared that the product had fallen at the first hurdle.
NFDA meets MP Evans about claims management companies
The National Franchised Dealers Association has aired its concerns about claims management companies’ behaviour in light of payment protection insurance mis-selling scandal to the chair of the All Party Parliamentary Group for Insurance and Financial…
Career file - Cameron McNaught: McNaught takes position in newly-opened Parabis Edinburgh office
Parabis Scotland has appointed defendant insurance lawyer Cameron McNaught as a partner in its newly-opened Edinburgh office.
Market Moves: Insurers at the forefront in recruitment market with major hires
Insurers took centre stage in the recruitment market this week, with hires coming thick and fast from the top down. A new chief executive was named at Torus to coincide with the firm’s sale to Enstar, while at Antares a political risks manager and a non…
Law report: Claim was made within time
This law report was contributed by law firm Berrymans Lace Mawer.
Law report: Memorandum 23 not a self-standing form of cover in defective workmanship case
This law report was contributed by law firm Berrymans Lace Mawer.
Law report: Previous conviction found to be relevant by Court of Appeal
This law report was contributed by law firm Berrymans Lace Mawer.
Telematics: Ask the experts
Insurers should be wary of rushing into the telematics market alone – pricing, legacy technology and cost mean collaborating may be a wiser strategy.
In Series: Claims: Don’t let go
Firms that go the extra mile to ensure customers feel valued at all points of interaction will reap the benefits when it comes to renewal.
In Series: Claims: Problems shared
In a price-sensitive environment, can claims service with an emphasis on communication play a role in retaining customers?
North of the border: Fallout from a prisoner’s leave
In Ann Thomson v The Scottish Ministers the claimant’s daughter was murdered by John Campbell, a prisoner on short leave.
Claimants View: Misinformation has public running scared
Motor insurers are not suckers for punishment – suckers do not make multimillion-pound profits.
Barclays ends PPI complaints handling contract with Deloitte
Around 300 staff employed by Deloitte to handle payment protection insurance claims for Barclaycard were told their contracts would finish a month earlier than scheduled, The Times reported.
Claims Club Monthly Missive: The end of dotcom innocence
Last week Aviva announced it is to close its online salvage business, Bluecycle, outsourcing the business to Copart.
Which report calls for transparency on aggregators
An investigation by consumer group Which found like-for-like car insurance quotes vary “widely” between the different comparison sites.
Quindell strikes deal with Renault UK
Quindell has signed a contract to provide Renault UK with accident management services across Great Britain.
Aviva to close Bluecycle salvage operations in further cuts
Aviva has confirmed it is to close its online salvage business, Bluecycle, and will acquire its future salvage services from Copart.
Questgates expands footprint to include Dublin
Loss adjuster Questgates has opened its first Dublin regional office.
Questgates expands presence with office in Dublin
Loss adjuster Questgates has opened an office in Dublin.
European floods to cost insurers £3.3bn
The insurance industry will faces losses of €4bn (£3.3bn) following flooding across Central Europe are, with most of the claims coming in Germany.
European flood payout tops £3.3bn
Insured losses from flooding across Central Europe are estimated at €4bn (£3.3bn), with most of the claims coming in Germany.
Ten teams up with Prism for disaster recovery and repair offering
Ten Insurance Services has joined forces with Prism Network to provide disaster recovery and repair services to its members.