Skip to main content

CMCs receive one in every five nuisance call fines

Fine warning

Claims management companies have received 20% of all fines for nuisance calls, messages and emails handed out by the Information Commissioner’s Office since 2010, according to figures from the SMS Works.

Of a total 105 penalties imposed for spam offences, CMCs were responsible for 21. Five of these were for spam SMS messages, the other 16 relating to nuisance calls.

The fines totalled £3.75m, a sum

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: https://subscriptions.postonline.co.uk/subscribe

You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Insurance Post? View our subscription options

Register

Want to know what’s included in our free registration? Click here

Already have an account? Sign in here

Show password
Hide password

Big Interview: Matt Cox, Allianz UK

After Allianz UK merged the claims operations of commercial and personal lines, Scott McGee speaks to Matt Cox, the man in charge of the integration and the joint claims team moving forward.

Can motor insurers outpace digital deception?

While both fraudsters and the insurance industry are utilising technology and AI to commit and fight fraud, there are barriers to overcome and changes to be made if we want to swing the pendulum in the industry's favour.

Diary of an Insurer: Ticker’s Rachel Green

Rachel Green, fraud manager at connected motor insurer Ticker, catches the "bad guys", digs deep into the data, judges developments shaping the industry, trains the in-house AI fraud detection system, and ends the week with a trip to a tumble class.

Most read articles loading...

You need to sign in to use this feature. If you don’t have an Insurance Post account, please register for a trial.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an individual account here