Insurers urged to not sweep internal staff fraud under the carpet, by LV investigations boss
Exclusive: 'Out-of-salary behaviour' and irregular work patterns have been identified as tell-tale factors for insurers to look out for in their efforts to identify potential theft of confidential data.
Angela Brown, head of special investigations at LV, told Post’s Claims Club meeting that it had educated its 6500 staff to ‘know-your-colleagues’ after an ex-employee was convicted of bribery.
In
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: https://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@postonline.co.uk
More on Claims
Q&A: Mark Rose and Luke Anyon, Tracker
Mark Rose, managing director, and Luke Anyon, sales director of Tracker, explain how their multi-layered technology and close collaboration with insurers and police are helping recover stolen vehicles at scale – and why wider adoption could significantly reduce claims costs.
FCA outlines how insurers must up their claims game
The Financial Conduct Authority has warned insurers they must improve claims handling standards and consumer understanding of cover following concerns raised in the Which? super-complaint into home and travel insurance.
Moody’s predicts slow and uneven AI impact for insurers
Artificial intelligence’s impact on the insurance sector will unfold gradually and be “credit-neutral to positive” for the industry, Brandan Holmes, vice president and senior credit officer at Moody's Ratings, has predicted.
Paul Lofkin, Crawford
As president of Crawford & Company UK & Ireland, Paul Lofkin has built a reputation for delivering innovative solutions to emerging risks that can save insurers and policyholders money.
What it takes to be a Power List player in 2026
This year’s Insurance Post Power List ranking of the general insurance industry’s movers and shakers weights four core factors.
Neil Gibson, Sedgwick
Neil Gibson’s career as a loss adjuster began back in 1989 and his sphere of influence expanded significantly at the start of this year when he became regional CEO for UK, Ireland, Middle East & Africa.
Dan Saulter, Davies
Dan Saulter, group CEO of Davies, has grown the business into a specialist professional services and technology powerhouse.
Steven Wallace, McLarens
Steven Wallace, managing director for EMEA at McLarens, is shaping the future of technical claims services for complex, commercial and specialty markets.