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Week in Post: Moving house, losing trust, and diversity

sheep-somerset

Having recently moved from the outskirts of London to Somerset to increase my rebellious teenage son's chances of staying at school, I now understand why Londoners might be considered slightly arrogant.

No, I haven't mocked shops closing on a Sunday - I find that quaint. I also don't mind traffic jams owing to sheep crossing the road - I'm actually looking forward to this particular experience

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