Voluntary code mooted to tackle automatism loophole

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Insurers should consider adopting a voluntary code to ensure injured policyholders are compensated even in situations where negligence cannot be established, according to the firm at the centre of an automatism loophole dispute.

The Co-operative Insurance's head of claims Jonathan Guy made the suggestion after a high profile case in which a motorist was left to pay £7000 in costs after being hit head on by a driver insured by

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Stephen Wallace, McLarens

Steven Wallace is managing director of EMEA for global claims services provider McLarens and is the current president of the Chartered Institute of Loss Adjusters.

Neil Gibson, Sedgwick

Neil Gibson leads Sedgwick’s UK executive team as CEO and has overall responsibility for the 2,500 colleagues who work for the claims management company.

Lisa Bartlett, Crawford

Lisa Bartlett, chief operating officer for international at Crawford, is the first and only woman leader of a UK-based loss adjusting company.

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Kristina Bahari, customer care specialist at Sedgwick, kicks off 2024 by helping those whose homes have been damaged by Storm Gerrit and juggles the school run with helping a customer with medical difficulties find suitable temporary accommodation.

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