Legal update: Mitigation actions could cut your losses

A meat cleaver cutting through the word losses

Michael Burns welcomes a court ruling on the effect of a claimant’s action in mitigation of their loss

As we enter 2015, insurers should be mindful of the opportunities to challenge claimants on their duty to mitigate their loss, as highlighted through the recent case success of Bacciottini and Cook v

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How to support insurance customers in vulnerable circumstances

As the Financial Conduct Authority intends to check claims-handling response times, and whether insurers are doing enough to help customers in vulnerable circumstances, Winn Group chief information officer Clint Milnes explains what providers need to do to meet the watchdog’s expectations.

How insurers should navigate supply chain disruption

With supply chain disruption continuing, Bill Bradshaw, operations senior vice president for London operations at FM Global­, says companies need to prioritise resilience and proactive prevention measures beyond insurance reliance.

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