71% of people say insurers use of social media unfair to check claims

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two-thirds of people think insurers use of social media in claim is unfair

Only 29% of insurance customers think it is fair for insurance companies to use social media posts to check the validity of claims, research from Consumer Intelligence shows.

There is also a lack of awareness about the information sources insurers can use, with one-third of consumers unaware that insurers might use social media when checking claims.

Consumer Intelligence

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60 Seconds With... Foil’s Pete Allchorne

Pete Allchorne, partner at DAC Beachcroft and president of the Forum of Insurance Lawyers, would like to be “Doctorin’ the Tardis”, finds ironing therapeutic, and can be found dancing to “Uptown Funk” by Mark Ronson and Bruno Mars.

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