Point-of-quote fraud predicted to rise in new survey

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A new study reveals that 42% of insurance professionals believe point-of-quote fraud has risen over the last 12 months. Nearly two thirds (63%) think this type of fraud will continue to rise in the next five years.

The new research commissioned by consumer insights specialist, Equifax, also revealed  that although there have been successes in tackling claims fraud, it appears that the very technology designed to

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As the Financial Conduct Authority intends to check claims-handling response times, and whether insurers are doing enough to help customers in vulnerable circumstances, Winn Group chief information officer Clint Milnes explains what providers need to do to meet the watchdog’s expectations.

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