BIA Countdown: 20 years of claims

bia-countdown-logo

As part of Post’s countdown to the 20th anniversary of the British Insurance Awards in July, we spoke to claims experts at firms that have experienced wins over the years, asking them how the industry has changed since the first BIAs in 1994.

How has claims management changed over the past 20 years?
Ian Sutcliffe, head of business development, GAB Robins: A significant change has been how claims services are purchased. Historically, claims

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: http://subscriptions.postonline.co.uk/subscribe

You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Insurance Post? View our subscription options

Are higher home excesses killing smaller claims?

After Verisk saw a 17% increase in the average home insurance claims cost, due to a decline in the number of low-value claims submitted by policyholders, Scott McGee asks: what is causing customers to stop submitting small claims?

Verisk London 2024: Key takeaways

In the fourth and final video recorded at the Verisk Insurance Conference in London, Insurance Post content director Jonathan Swift spoke to delegates and speakers about the lessons they learned at this year’s event.

Most read articles loading...

You need to sign in to use this feature. If you don’t have an Insurance Post account, please register for a trial.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an individual account here