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Credit hire - innovation - enter the claims processing matrix

Data Matrix

Third-party intervention has failed to deliver the reining in of costs that insurers thought it might. Jon Ralph examines the idea of a collective, collaborative non-fault database, which would capture all claims.

It is a pretty safe bet that the proportion of people involved in a non-fault accident that know they are entitled to a courtesy car is as near to 100% as makes no odds. And it is also easy to

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Are insurers ready for autonomous vehicle crashes?

William Balfry, member of the motor sector focus team at the Forum of Insurance Lawyers and senior associate at DWF, examines the increasing rollout of automated passenger services and insurers will soon have to handle claims resulting from collisions.

Big Interview: Chris Knight, Financial Conduct Authority

The Financial Conduct Authority’s new director of insurance, Chris Knight, speaks exclusively to Insurance Post about premium finance, why enforcement action against firms that fail to comply with the Consumer Duty is looming plus whether the watchdog could soon scrutinise ChatGPT.

UK claims service hits new record high

Six out of eight general insurance business lines showed improvement when it comes to claims service in the second quarter, with only energy and marine declining, the latest data from Gracechurch revealed.

How 9/11 still shapes insurance

Editor’s View: On the 25th anniversary of 9/11, Emma Ann Hughes reflects on how the attacks changed terrorism risk, catastrophe modelling and insurance capacity forever and reminds the sector of how it must always help people recover from loss.

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