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Getting the right data

Looking through CD

Recent initiatives to tackle the UK asbestos claims process have had varying degrees of success. Michael Cook takes a look at what needs to be done to improve them.

In recent years a number of initiatives have been undertaken to tackle some of the frustrations and complaints associated with the UK asbestos claims process. As a result, there have been many marked

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Claims & Legal Review of the Year 2025

From artificial intelligence-driven efficiencies and people-focused service to global expansion, 2025 saw claims and legal sector leaders raise their game when it comes to settling claims.

Claims service improves but gaps in delivery remain

Claims improvement in the UK in Q3 was sluggish, according to Andrew Gunn, head of operations at Gracechurch, who notes that visible effort of human handlers – not just digital tools – remains critical to satisfying brokers and their clients.

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