Claims/Loss adjusting
Rival insurers remain committed to in-house adjusters despite Aviva move
UK insurers have affirmed their commitment to in-house loss adjusters, following the news that Aviva has transferred 80 of its claims staff to a G4S subsidiary.
Editor's comment: An unexpected return
The recent exploits of Robbie Keane, Thierry Henry and Paul Scholes have illustrated that you cannot keep a good player down. Even if many fans had expected never to see them grace a Premier League football ground again.
EC insurance unit head explores further regulation for claims activities
More than a decade after the idea of regulating loss adjusters and other claims-related service providers was first mooted, a new European Commission proposal could see the plan resurrected, Post has learnt.
Questgates completes minor recruitment drive
Growing demand is behind a minor recruitment drive at Questgates. The company has made four new appointments and promoted two.
Crawford to handle Oxford St flood claims
Loss adjuster Crawford & Company has confirmed it is handling claims arising from a burst water main on Oxford Street in London.
Employment: Hiring and firing
There are two sides to the recruitment story in the insurance industry — while some are reducing their headcount, others are looking to bring in fresh faces.
Questgates goes for gold with Olympics mitigation plan
Questgates is preparing for the Olympics and Paralympics with a raft of measures designed to mitigate the risk of any negative impact on its services resulting from the games.
Cunningham Lindsey COO axed following structure review
Cunningham Lindsey said that it will not be replacing the role of chief operating officer.
Post Intelligence Benchmarking: Loss Adjusters Insight Report 2011
Based on comprehensive input from 90 unique claims professionals, the Loss Adjusters Insight Report 2011 gives detailed performance insight on the broker market's 10 most commonly-used firms of loss adjusters for commodity-type claims - and also for the…
Delta signs up fifth franchised adjuster
Franchise liability adjusting business Delta Claims Services has signed up its fifth owner operator, Tamara Hamilton-Thomas.
Your Say: Loss adjusting on the up
It was with some disappointment that I read the article in Post entitled ‘Alternative Methods’. It is clear the article was written to a specific agenda but, that aside, there were a number of statements I feel obliged to challenge.
Claims - Big freeze: Winter of discontent
The big freeze of late 2010 led to widespread criticism of adjusters and insurers — but have lessons been learnt for the future?
Loss adjuster hails insurer regional returns
MYI has claimed recent senior hires in Ireland and the UK are symptomatic of an industry-wide move back to strong regional offices.
Buckley Scott teams up with Middle East loss adjuster
Loss adjuster Buckley Scott has agreed a joint venture with Bahrain-based business Alan Henry.
Post Blog: Restoration consternation
There was a time when damage restoration was held in high regard. Those repairing buildings after fire or flooding delivered excellent customer service and savings for insurers.
Philippines storm: Port cities hit by Washi devastation
A tropical storm in the Philippines has killed hundreds and caused flood damage to government infrastructure and commercial properties.
Garwyn directors out as Barclays invests
Garwyn has scrapped its commercial director role as part of a financial restructure of the business and finance and IT director Ian Chapman has resigned.
Editor's comment: The winds of change
And so we end 2011 in a similar vein to December 2010, with loss adjusters doubling staff numbers, ramping up resources and putting into play their surge plans as severe weather conditions batter the UK.
Loss adjusting - Desktopping claims: Alternative methods
Loss adjusters have been criticised for desktopping claims and contributing to the deskilling of the industry but can this practice be made to work?
Editor's comment: Impacting the market
Market-turning they may not be but market-impacting they evidently are. Revised loss estimates for the 1500 industrial units hit by the Thai floods have reached $20bn.
News analysis: Escalating loss estimates in Thailand begin to trigger market fallout
It was the worst flooding Thailand had seen for 50 years and, during its four-month spell, more than 600 people died and 77 provinces were submerged in water.
Market moves: ‘Tis the season for recruiting
As Christmas draws closer, the insurance industry has prepared for the New Year with a raft of appointments. In the broking market, there were moves for Aon and Willis, while Howden added three new faces to its team.
Claims club: Claims teams must gear up to provide Solvency II documentation and evidence
Claims handlers are not exempt from the Solvency II requirements, according to Lloyd’s boss Luke Savage. The finance, risk management and operations director warned attendees that claims teams would have to ensure their documentation, technical provision…
Claims club: Industry warned over 'slow and amateurish' police riot response
The insurance industry has been told to brace itself for “slow and amateurish” responses from police authorities to riot-related claim submissions.