Broker
BIS 2010: Hiscox boss calls for break up of ABI
Bronek Masojada, the chief executive of Hiscox has called for a separate trade body to represent the interests of general insurance from those of the life and savings sector.
BIS 2010: Willis CEO warns that risks will need to be "recalibrated"
The insurance industry needs to ensure that it produces new products and services that are relevant to the new environment of corporate shocks and catastrophes.
BIS 2010: Aggregator hints at SME commercial move
Price comparison site Beat That Quote has hinted that it could move into SME insurance after earmarking the sector as the next stage of aggregator growth.
BIS 2010: Aviva chief insists risk management message needs to be hammered home
Accountability for risk management is vital for companies to develop strong responses to emerging issues, according to Robin Spencer, chief risk officer at Aviva.
Post Magazine – 23 September 2010
The latest issue of Post magazine is now available to subscribers as a digital and interactive e-book.
Penny Black's insurance week
This week Penny witnessed the most heart-thumping, testosterone-fuelled event of the insurance calendar.
Interview - Chris Humphries: Surmounting the UK skills challenge
The UK is falling behind on the production of high-skilled jobs, while the value of some degree courses is plummeting. Lynn Rouse talks to UKCES chief executive Chris Humphries about how best to reverse these trends.
Solicitors' PI: The road to reform
In recent times, the solicitors' professional indemnity market has been travelling a difficult path. Jane Bernstein examines the road ahead by taking a close look at proposed industry changes and the effect they may have.
Sports sponsorship: A sporting frenzy
At first glance, sports stars and insurers wouldn't appear to have much in common but, with the benefits of sports sponsorship proving their worth, Daniel Dunkley asks is it any wonder everyone is trying to get in on the action?
Solicitors' PI - block policies: Safety in numbers
Smaller legal firms can find it difficult getting professional indemnity cover in the midst of an economic downturn, but could there be a lifeline? Christopher Rooke takes a look at block policies and the advantages they can offer.
In series - claims management: Keep the customer satisfied
Richard Shanks urges insurers to look at what constitutes excellent service and gives a customer choice, rather than being driven by internal processes and service level agreements that risk only meeting organisational needs.
In series - claims management: Reflecting on feedback
Meeting policyholder expectations can put you one step ahead of your competitors, but to know what your customers want, you'll have to ask them. Sam Barrett finds out to what extent insurance companies integrate customer feedback on claims service.
View from the top: The buck stops here
The past 18 months have been horrendous for the motor market. Insurers have been ravaged by credit hire, claims farming and fraud, burning more than £1bn of capital as a result.
Xbridge doubles profit in 2009
Xbridge has recorded an increased profit of £3m for its insurance division for the year ending 31 December 2009.
Broker event to be repeated
Leeds-based Henderson Insurance Brokers has attracted 35 insurers to its inaugural conference and plans to make it an annual event.
Biba backs FSA over ERN database plans
The British Insurance Brokers' Association has backed Financial Services Authority proposals for an employers' liability insurance database, operated by the Employers Liability Tracing Office.
Skills boss advocates apprenticeship model
Insurance companies may be missing out on easy wins in terms of enhanced productivity and retention rates by failing to adequately consider the apprenticeship model. That is the view of Chris Humphries, chief executive of the UK Commission for Employment…
BIS 2010: Willis CEO warns that risks will need to be "recalibrated"
The insurance industry needs to ensure that it produces new products and services that are relevant to the new environment of corporate shocks and catastrophes.
BIS 2010: M&A activity predicted to increase as Solvency II takes hold
Pressures arising from compliance with Solvency II may instigate a wave of M&A activity, a panel of leading industry figures has predicted.
Flood progress relies on government spending
The success of last week's flood management summit will depend on whether the government's axe falls on flood defence in its October spending review.
Start-up taps into insurer PI claim fears
A new legal process outsourcing firm is in trials with "a number" of insurers and brokers to capture third-party personal injury claims.
Heath Lambert opts for Santander in refinancing
Heath Lambert has agreed a refinancing deal with Santander, securing a new bank facility worth £24m.
BIS 2010: Aviva CRO highlights Hodges role in promoting risk management
Aviva UK chief executive officer Mark Hodges made improving the firm’s risk management a top priority after taking up the role, according to the insurer’s group chief risk officer Robin Spencer.
BIS 2010: Towergate's Blanc underlines issues faced by IPO market
Towergate deputy group chief executive Amanda Blanc has highlighted the difficulties companies are facing launching IPOs in the current financial market.