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Post Blog: Mr Insurance

Should the insurance industry take a more joined-up approach to communicating with customers? Jamie Marchant explains.

Industry in favour of 90-day cooling-off period

The industry has backed risk management association Airmic's voluntary clause outlining a 90-day cooling-off period in which an insurer can freely exchange information with a policyholder before resorting to a reservation of rights.

Interview: Joe Plumeri - Unfinished Business

Reflecting on 12 years at the helm, outgoing Willis chairman and chief executive Joe Plumeri tells Post he has no intention of coasting to the finish line, and that the insurance industry's 'golden age' is still to come.

Plumeri eager for smooth handover

Outgoing Willis chief executive Joe Plumeri has vowed to do all he can to ensure continuity as the firm shifts to new leadership under Dominic Casserley.

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