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Gallagher’s Rea bemoans ‘basic’ service remains a differentiator

Michael Rea, Gallagher

Such has been the drop in service standards among insurers, anyone offering “the bare minimum” might stand out in the current market, according to the CEO of the UK’s largest insurance broker, Gallagher.

Speaking exclusively to Insurance Post Michael Rea, who took up his new expanded role at the start of the year having previously been CEO of UK & Ireland Retail, noted insurer service still remains

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