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Broker Review of the Year 2023

Review of the year-brokers

Brokers reflect on overcoming tough market conditions in 2023 and share their hopes of seeing Justin Bieber at the Biba conference in 2024 “just for the pun of it”.

What was your highlight as a business in 2023? Chris Sime

Chris Sime, group markets director of Brown & Brown: In March, I headed out to the US to meet-up with my Brown &

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Q&A: Nikki Lidster, Zurich

Zurich UK’s head of SME Nikki Lidster talks to Insurance Post about the firm’s growth in 2025, its plans for 2026, and how it revamped its products this year.

Broker Review of the Year 2025

A softening market put downward pressure on brokers revenue in 2025 but businesses that embraced digital breakthroughs and delivered exceptional service have succeeded in holding on to their clients in a competitive market.

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