Ignoring PCI-DSS rules could cost brokers 75% of new business
Research from call management specialists Callstream has shown that brokers failing to comply with Payment Card Industry-Data Security Standard regulations are seriously at risk of losing business as a result.
A survey by the firm, found that 63% of consumers would avoid a broker whose call centres were clearly not PCI compliant in the way they took payment details, while 75% of consumers would go elsewhere
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