Head to Head: Claims Ratios

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This year’s Biba conference, taking place at Manchester Central, has the theme ‘Customer, customer, customer’. With that in mind, Post asked some leading industry figures to go head-to-head on the burning customer issues.

Will insurers publishing claims ratios help customers make more informed decisions?

NO, says Rob Smale, claims director, Ageas
I am all in favour of giving customers more information to help them in

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Q&A: Aviva’s Ryan Birbeck and Michael Yabantu

Aviva’s Michael Yabantu, managing director of mid-market, and Ryan Birbeck, broker and client development director, sit down with Insurance Post to talk about the internal changes Aviva has made to make access easier for brokers, what product lines it hopes to explore over the next 12 months, and why the London Market is a “key area” for growth in 2024.

Price of tower block insurance finally slashed

Insurance premiums for leaseholders waiting for combustible material to be removed from their blocks of flats could plummet by up to two thirds following the launch of the Association of British Insurers’ Fire Safety Reinsurance Scheme today (13 March), according to Axa.

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