The trading landscape for brokers continues to be one marked by tough competition and tight margins.
Whilst their customers and insurer partners face their own pressures brought about by the recent economic downturn and benign rating environment respectively.
Against this backdrop, Post editor-in-chief Jonathan Swift recently sat down with Stephen McKenna, head of sales for UK Gi at Zurich Insurance, to discuss the ways in which insurers can work with brokers to improve trading relationships and maintain profitable growth. And how in a market where the value of branch networks are being scrutinised and e-trading is becoming more widespread, conversations between underwriters and intermediaries are evolving at inception and renewal.
Zurich disappointed in new #discountrate. David Nichols, Ch Claims Officer: "The failure to change the discount rate to a balanced level will only serve to increase the cost and, therefore, affordability of certain types of insurance - especially for higher risk customers." pic.twitter.com/ac1CfBzfxX— Zurich Insurance UK (@ZurichInsUK) July 15, 2019
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