Your say: An ethical duty to tackle fraud

Tom Cooper (The return of motor madness) and Andy Pagett (Slow steps in an industry-wide challenge) both highlighted the possibility of an adverse financial and commercial impact should a significant number of policies be rejected or cancelled because data checks indicate something suspicious.

My response to this is to urge insurers not to lose their nerve. Intermediaries have come a long way and, in some cases, there are very sophisticated measures in place. Let's give brokers time to demonstrate their worth before making any knee-jerk decisions.

As Andy says, it is vital that intermediaries are open and collaborative on application fraud. Part of this means reassuring partners that the measures are not about turning away valuable bona fide customers.

The fraud rings and fake policies we need to identify could never provide lucrative business for brokers or insurers.

And, quite apart from our desire to deliver quality business to our insurer partners, when ghost brokers are taking out 40 or more false policies against a single, innocent customer's address it is our ethical duty to step in.

Will Price
Director, panel and proposition development, BGL Group

Insurance Fraud Awards 2012
The shortlist for the 2012 Insurance Fraud Awards is now live. In their fourth year, the awards recognise the efforts of individuals and businesses in the industry who have done the most to fight fraud.

This year's event on 3 October at The Brewery in London will reward excellence and encourage best practice. Book your table now.

For more information visit the 2012 Insurance Fraud Awards website.