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Penny black's insurance week

penny-black

One could be forgiven for losing track of what's going on behind the revolving door at Aviva Towers of late, where the UK insurance giant has been hit by a spate of senior management changes.

In what must surely be one of the shortest lived appointments, former UK life chief operating officer David Barral spent a matter of days in the role of commercial director, as successor to Cathryn

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Can brokers survive the rise of ChatGPT insurance apps?

After the launch of the world’s first ChatGPT insurance app sent share prices of major brokers tumbling, Fiona Nicolson examines what the future of insurance distribution looks like when conversational AI becomes a primary customer interface rather than a supplementary channel.

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