Articles by Emma Ann Hughes
Understanding flood resilience – one garden and brick at a time
Editor’s View: Emma Ann Hughes considers ways the insurance industry can help make the world more resilient to climate change by being more innovative in how it inspires adapting homes and gardens.
Q&A: Liz Hopper, Harry Hall
Liz Hopper, managing director of equestrian specialist Harry Hall, shares how she plans to attract 10,000 more horse owners and how she switched the 130-year-old riding attire business to a membership model offering insurance.
Why social housing providers need to update their cover
Post Podcast: Why social housing providers should be prompted to update their insurance coverage and give accurate rebuild costs by conducting reinstatement cost assessments is the topic of the latest Insurance Post Podcast.
Q&A: Marc Lewis, Ecclesiastical
Marc Lewis, underwriting director for the UK for Ecclesiastical, reveals how the insurer is embracing artificial intelligence plus its plans to grow the casualty business.
What is going on with electric vehicle insurance?
Post Podcast: What pushed up the price of electric vehicle insurance plus the steps providers are taking to ensure premiums are affordable is the topic of the latest Insurance Post Podcast.
How Labour could reduce the cost of motor insurance
Analysis: Emma Ann Hughes examines efforts by the industry to push down motor insurance premiums and whether politicians could force providers to take more extreme action.
60 Seconds With… Woodgate & Clark’s Richard Fleming
Richard Fleming, delegated claims administrator and technical claims controller at Woodgate & Clark, would like to travel the world like Tintin and won’t down pints of Guinness again just to get a hat.
FCA clarifies approach to non-disclosure agreements
The Financial Conduct Authority has insisted non-disclosure agreements should not prevent whistleblowers working in insurance from sharing the discrimination or harassment they face with the watchdog.
Insurers face margin crush unless premiums are hiked
Data analysis: A sustainable margin recovery looks increasingly challenging for insurers with premiums needing to increase in real terms to prevent any erosion after a tripling of costs to 10.9% of premiums last year from 3.5% in 2022.
Insurance’s wealthiest figures revealed
Douw Steyn, founder of BGL Group, the parent of Compare the Market, has climbed 23 places to make it to 58th position on this year’s Sunday Times Rich List.
Sobering reading for those with a Biba hangover
Editor’s View: If you are nursing a hangover after going to this year’s British Insurance Brokers’ Association conference then Emma Ann Hughes reckons you missed the point of attending the annual gathering in Manchester.
Q&A: Daniel Grimwood-Bird, McKenzie Intelligence Services
Daniel Grimwood-Bird, head of sales and marketing at McKenzie Intelligence Services, shares how the provider of geospatial data and analytics plans to insurance industry plans to make it big in the UK and US.
Aki Hussain, Hiscox
Aki Hussain joined Hiscox in 2016 as chief financial officer for the Hiscox Group, before becoming group CEO in January 2022.
Sam Woods, Prudential Regulation Authority
In the run-up to a general election Sam Woods, chief executive of the Prudential Regulation Authority, has been clear it will be for the government, not regulators, to ensure insurers invest the dividends of forthcoming solvency reforms in the UK.
Cristina Nestares, Admiral
Cristina Nestares, CEO of Admiral UK, ruffled rival’s feathers in 2023 by picking up the pace of innovation at the motor insurance giant and changing tack by snapping up RSA’s direct home and pet business.
Abby Thomas, Financial Ombudsman Service
Abby Thomas, who joined the Financial Ombudsman Service as chief executive and chief ombudsman in October 2022, wants the industry to get better at communicating.
Jason Harris, QBE
Having spent a quarter of a century working in insurance, Jason Harris, who joined QBE as chief executive for international in October 2020, is a familiar face in the sector.
Neil Galjaard, Markel UK
Neil Galjaard leads Markel’s UK retail business across insurance, tax and legal capabilities, working with brokers, accountants and lawyers.
Paul Jewell, Bridgehaven
Paul Jewell launched Bridgehaven in the summer of 2023, touting the business as the UK’s first hybrid fronting insurer.
Sam White, Stella Insurance
Sam White is the founder and CEO of Stella Insurance, a female-centric motor insurance business that’s unapologetically led by and designed for women.
Matt Brewis, FCA
Matt Brewis, the Financial Conduct Authority’s head of insurance, is a man on a mission in 2024, which is why he has climbed to third place on this year’s Insurance Post Power List.
Stephanie Ogden, HDI Global
Pregnancy didn’t pause Stephanie Ogden, managing director of HDI Global SE for UK & Ireland, pushing for profits and inclusivity in 2023, which is why she features even higher up in Insurance Post’s 2024 Power List than she did last year.
Nigel Walsh, Google Cloud
The number of deals insurers have been making with Google Cloud to finally deliver that seamless, personalised insurance experience that customers used to shopping via Amazon and streaming films via Netflix is ramping up.
Neil Gibson, Sedgwick
Neil Gibson leads Sedgwick’s UK executive team as CEO and has overall responsibility for the 2,500 colleagues who work for the claims management company.