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Long-awaited Hong Kong insurance regulator begins

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The Insurance Authority has taken over regulating the insurance market in Hong Kong today.

The organisation, which replaces the Office of Commisioner of Insurance, will be overseen by OCI’s CEO John Leung Chi-yan until at least 25 June 2018; the IA’s chairman is Dr Moses Cheng.

To mark the

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Hidden risks in insurers’ culture and misconduct data

Insurers are under growing regulatory pressure to treat non-financial misconduct as a core conduct risk, according to Loka Venkatramana from Pathlight Associates, who says they should use cultural and behavioural data with the same rigour as financial metrics to identify and address problems before they damage customers, staff or the market.

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