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Motor

Europ reveals new five-year plan

Europ Assistance is planning to reduce its reliance on traditional travel and motor lines — which currently account for more than three-quarters of the company's turnover.

View from the top: Fight the good fight

Well - what a year. The turmoil in the financial services markets over recent years hasn’t really evaporated from customers’ minds, even if we’ve all worked through it and moved from stock market crisis to sovereign crisis in more recent times. Against…

Interview - Imran Ahmed & Tony Sault: Advocacy assessed

With profitability in the motor insurance sector under increased pressure, Ernst & Young carried out a Europe-wide study to determine whether consumer claims experiences impact brand loyalty and what good service looks like. Jonathan Swift talks to Imran…

Claims Club news: Under-25s are ill-informed

One in 20 drivers under the age of 25 does not know it is illegal to drive without insurance. That was one of the shock findings of a recent Which? survey shared by its insurance expert Dan Moore at the Claims Club last week.

Personal general insurance back to growth

Latest research from independent market analyst, Datamonitor, suggests 2010 has shown a return to growth for the personal general insurance market and that 2011 will herald the start of a period of continued strong growth.

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