Insurer
Technology - strategy: Soothe the legacy headache
Short-term fixes and data silos still dominate the IT insurance landscape, storing up trouble for the future. Andy Nightingale explains the effectiveness of an alternative approach, from both a cost and capability perspective.
Commercial aggregators: Moving targets
Aggregators have gradually exerted a stranglehold on personal lines insurance distribution that only the most powerful marketing budgets can now compete with. Ralph Savage investigates the potential for aggregators to shift their gaze towards commercial…
Fraud - voice stress analysis: Liar, liar
With fraud costing insurers £1.8bn in 2009, Daniel Dunkley explores the validity and effectiveness of voice stress analysis technology, once hailed as a 'silver bullet' for the industry.
Cyber cover: concentrate on private sector
I was interested to read Patrick Hill's presentation of the case for cyber liability insurance ('Cyber threat or opportunity?', www.postonline.co.uk/1565406).
Insurer majority alive to specialist need
The article by Martin Richell of the Raw Group ('Contamination frustration', www.postonline.co.uk/1567567) correctly warns against the employment of inexperienced contractors when dealing with contamination incidents.
European legal insurance model can work in UK
Helen Withers, managing director of Arc Legal Assistance, makes some bold statements in her recent letter ('European Model unworkable in UK', www.postonline.co.uk/1585923) that could lead Post readers into thinking that the standard model for legal…
Interview - Jamie Hersant: An eventful journey
Officially lauded as a rising star in the claims world, Jamie Hersant shares his views with Jonathan Swift on seizing opportunities, constructive conversations and enhancing experience with exams.
News analysis - Jackson report: In decent proposals
Andrew Parker examines the proposals unveiled last week by the Jackson report and considers the implications they hold for insurers, claimants and the legal sector.
News analysis - aggregators: Back to black?
The past three months have finally seen private motor prices increase en masse. Tom Cooper analyses this and its potential for a return to market profit.
View from the top: The changing focus of service delivery
Over the last year or so, while the focus has been on the credit crunch, a quiet revolution has been taking place in the way the insurance industry delivers its service. Modern service delivery is increasingly reliant on (and influenced by) the…
Invest in your profession
This week, Post launches Investing in the Profession, a new campaign aimed at raising the profile of some of the great initiatives that are taking place in the general insurance sector to improve professionalism and standards.
Motor rivals quiet as Zurich outlines 20% hike proposal
Zurich's new general insurance chief executive has claimed the UK has usurped the US as the litigation heartland of the world — on the eve of introducing 20% hikes in its personal lines motor rates.
Berkshire Hathaway shareholders approve stock split
Berkshire Hathaway shareholders approve a 50-for-1 share split.
Cross named as Close director
David Cross joins from Homeserve
Pick of the week
New Zurich GI chief executive claims UK is ‘litigation heartland of the world’; Declan Treanor steps down from loss adjuster Garwyn following private equity backed MBO; Towergate in underwriting hub push; Jackson review causes legal expenses anger; LV…
Markel adds to marine and energy division
Former Catlin man joins team
Brian Connolly joins Miller
Mr Connolly joins energy, property and casualty team.
Customers more likely to shop around for motor cover
Survey shows price not everything for aggregator users